Thank you for this great review. Sarah is one of our best and we are proud of our staff. Am glad everything worked out. Enjoy your new floors
Hello MM, we are very sorry to hear that you had a bad experience. We have since followed up on the sales discrepancy. We apologize for the delay in getting back to you as our accounts payable book keeper was on vacation for a little bit over a month. Since, we have resolved the issue and hand delivered a refund cheque to you in the amount of $45.48. Our goal is to service our customers to the absolute best of our ability and we hope that you enjoy your new floors. Thank you Mara, and once again we apologize for the delay.
Thanks so much for taking the time to post your review. We were very happy to have been able to assist you with your flooring needs. Our goal is always to provide A1 customer service to all our clients.
Hi Michael, Thanks for taking the time to write this great review. Top notch client service is and will always be our number one priority. Our clients' satisfaction is of utmost importance to us. We are very happy that your experience with First Class Flooring was a pleasant one and that we were able to satisfy your flooring needs. Again, thanks for your business and keep enjoying your beautiful floors.
Hi Karla,
Thanks for the great review and for choosing First Class Flooring to assist with your flooring needs. The number one priority at First Class Flooring is to always ensure that our customers are satisfied with both the quality of service provided to them and the high standard of our installation.
We pride our self in providing our customers with the best quality hardwood and always ensure that at the end of the project our customers are 100% satisfied.
Joan is one of the best Flooring Consultant on staff and as always she provides our staff with top-notch services every step of the way.
Again, thanks for doing business and keep enjoying your beautiful floors.
Thank you for the nice words in your review. We are happy to hear you are "pleased with the work" . We are always upfront and honest with all of our clients . Being knowledgeable in installation methods and our products makes it easy for us to explain to You the homeowner and helps you understand exactly what you are paying for . Once again THANK YOU and enjoy your floors !!
Thank you very much Leo for the great review !! We are glad that the we were able to complete your renovation "on-time" and "on budget" . We strive to keep a friendly atmosphere and always try to make the whole process an easy and great experience all around . We here at First Class are very happy to hear we are " strongly recommended" . We hope your floors will last you a lifetime of happiness!!
Thank you Burkes ( Vladimir) for the gracious words in this review !! We are happy to hear that First class is your " go to place " for all your flooring needs. We always strive to be extremely professional with every contractor/customer and every project that we take on . With every renovation, from ordering material , to the installation process, we try to make this process as "easy breezy" as possible . Once again "Thank you" for your recommendation !!
We here at First Class flooring are always available for a quote and we always try to be very reasonable with our pricing . We love seeing your amazed expression once the damage has "disappeared" and we strive to always do an "excellent job" . Thank you very much for writing this review and recommending us to others it's been a pleasure working with you!!
Thank you very much for the business . I am happy to hear the job was done neatly and with care . We always try to explain the process as detailed as possible so their are no surprises and you are comfortable with the installation . We hope the floors last you a lifetime of happiness !!
