Bark Mulch Depot

Landscape Contractors & Designers
CALGARY AB T3Z
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55%

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Reviews for Bark Mulch Depot

Average customer rating:
5.9 10 (7 reviews)

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Denise in Calgary
Denise in Calgary
0 reviews Calgary, AB
10/10

Mulch and mix

I received a bulk deliver today of garden mix. Product is great and the delivery person, Matthew, was awesome. He took great care making sure there was no product on my neighbours property and was ovvery pleasant to deal with, I also ordered mulch in the spring and was very happy with the product and service then as well.

Approximate cost of services:
$400.00
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Phyllis
Phyllis
0 reviews Redwood Meadows, AB
10/10

Perfect Wood Delivery

Ordered a bulk delivery of birch firewood. Hannah was my driver and she was great! Super friendly and accommodating a pleasure to deal with! Michele in the office was fantastic to deal with and order from. She was very knowledgeable about the firewood. I read all the review from HomeStars and I did not experience anything what the poor reviews said. I did have some bark at the bottom, but it makes a great fire starter and I love it, so not sure what the complaints are about. Glad I looked at the google reviews instead of homestars. I would recommend this company for sure!

Approximate cost of services:
$500.00
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Company Response

Thank you for the review Phyllis. I will pass this along to the staff as well. We hope you enjoy the firewood and look forward to serving you again in the future.

Private User
Private User
Private User reviews Redwood Meadows, AB
0/10

Unbelievable

Terrible experience. Ordered 1/2 cord cedar 1/2 birch separately. Came mixed. Hannah was pretty unpleasant when I questioned her about it. There was so much bark and debris that I had to dig for the wood. Swept up 7 contractor bags full. I wanted wood not garbage. Called the office. They said they would come to help get rid of it. Nothing. Waste of money but most importantly my time. Don’t bother.

Approximate cost of services:
$800.00
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Company Response

Renee, hopefully we solved everything for you after our emails and discussions. As discussed, all bulk firewood deliveries are loaded by machine (therefore, less expensive) than totes (hand loaded). It's rare to have that much debris but I'm glad Shawn was able to stop by after his deliveries to help...he said you had a good chat.

Cat in Halifax
Cat in Halifax
0 reviews Halifax, NS
1/10

Three strikes and you're out

1) Unable to fulfill an order of rocks on time last week (given 4 days' notice) so cancelled it
2) 6 days later asked where the refund to the credit card was - told it will take up to 14 days to process (what?!)
3) Despite this we foolishly ordered sod and soil for us to pick up, called ahead because of all the recent rain - arrived and told that it is too wet to do it!

Called another local landscaping company- they delivered the same rocks for the same price within 24 hours. Sod and soil available for pick up today (despite the rain).

Bark Mulch Depot - a great example of how NOT to run a business. Given a 1* for pricing being decent.

Approximate cost of services:
$900.00
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Company Response

Thank you for the feedback again. As previously discussed, many of our suppliers were having product delays during an unprecedented time in the industry. In our 15th season, quality is important to us and we won't sell wet soil after a couple inches of rain. It looks like your card was promptly refunded on our end but can't speak to your credit card company statement timing. All the best in your future landscaping endeavors.

B. Kilb in Peace River
B. Kilb in Peace River
1 review Calgary, AB
10/10

Contractor

I have been working with Bark Mulch Depot for 7 years and continue to get incredible service from Gannon and his staff! Their prices are much better than any of the competing landscape product companies, and their products are of higher quality with better selection. As most landscapers and contractors, time is money, and you will be in and out of BMD much quicker than you think. If you need a delivery sent to your job site, just contact the office and they're more than happy to work with you to ensure the product and timing work for you. I can only say this because I have never been let down by BMD since I brought my business to them. Please take the time to compare their prices, service and quality. You will not be disappointed.

Approximate cost of services:
$250,000.00
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Private User
Private User
Private User reviews Calgary, AB
0/10

Wood delivery with excessive bark

Delivery of 1/4 cord and there was an excessive amount of bark half way down the pile. Complained and was told to clean it up myself put it in Bags and they would pick it up. Not great service for an $80 delivery charge.

Approximate cost of services:
$245.00
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RoseMarie Nielsen in Calgary
RoseMarie Nielsen in Calgary
6 reviews CALGARY, AB

First Review

10/10

purchase and delivery of mulch

After checking prices for large volumes of mulch, I determined that Bark Mulch Depot had better prices. I ordered douglas fir mixed nuggets and am pleased with the quality and size of the mulch. As I have a large area to cover, the larger size of bark worked perfectly. Delivery was the next day so work could start right away.

Approximate cost of services:
$1,700.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bark Mulch Depot

Love your yard. . . . we can help We are a full service Landscape & Maintenance company. Our services include, mulch installation, lawn maintenance, bed maintenance, planting and softscaping, paving stones, stone work, water features, full yard design and reno. We also deliver mulch, rock, sand and loam. Call ...
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