Harvard Cleaners

I agree with the "real" reviews. the 10 out of 10 is obviously written by the company. Look around other review sites, It's all the same. Do not use Harvard Cleaners! Expected them to come by yesterday, even did the grunt work myself to get the junk to the front of the house to speed things up for them. I called them mid day to see where they were, said they were running late, but would be there. Waited till 8PM and no one ever bothered getting back to me. Left them a VM and still nothing. Useless company.

Worst customer service ever! I purchased a voucher from Red Flag deals for garbage removal. When I phoned to book, there were hardly any time slots available. I finally booked an appointment from 2-4. On the day in question they still had not shown up by 4pm and I called. They gave some excuse about shift changes and said that the truck would be there at 5:30. At 6:30 there was still no truck and I had to leave. I phoned to reschedule and was YELLED at by the manager - with some nonsense about how they could not work in the rain (it did not rain that day) and how they were so over worked because of the deal they had participated. Frankly I don't care - if you do not have the staff to deal with the amount of business you get from a deal then you should not participate! Certainly you should not argue and yell at your clients! - worst service ever! Avoid at all costs.

Prince and his crew are fantastic. They came on short notice, worked within my budget, and stayed late on a Friday night to make sure all my junk was cleared. They cleaned up beautifully and respected my property. They were a pleasure to work with. I would recommend them in a heartbeat!