Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.8 10 (594 reviews)

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Theresa Alvarado from Edmonton
Theresa Alvarado from Edmonton
2 reviews Edmonton, AB
10/10

furnace, air conditioner & water heater

Very Pleased! Prompt. Efficient. Polite. Knowledgable. I would Totally recommend them. Arron & Brendan and Chris Margaritis.
Excellent Service, Excellent Quality! Great expierience. No need to look anywhere else.
Theresa Alvarado

Approximate cost of services:
$1,732.50
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Company Response

Hi Theresa,
Welcome to the Reliance Family! We are glad that you found the work that Aaron&Brendan, and Chris had done was to your pleasing. We look forward to doing more excellent work for you, your family, and your friends. Thank you for the review!

Candace Boissonneault from Edmonton
Candace Boissonneault from Edmonton
1 review Edmonton, AB
10/10

new furnace & A/C

From the time my husband called the office for service, to the time of the installation, this company was tops! The office people and the install guys (Ross & Matt) were all great to deal with and knew their business. They were thorough, worked hard and had the job done quickly, and explained everything. From shopping around, we got a really good deal too! Thanks for turning a bad thing into a positive! We will definitely recommend to everyone!

Approximate cost of services:
$5,200.00
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Company Response

Hi Candace,
Welcome to the Reliance Family and thank you for the great review! We definitely appreciate the work our team members do from our office members to our Technical Advisers like Ross & Matt who continue to set the standard by being thorough, hard working and quickly getting the jobs done. Excellent work Team!

Don  from Edmonton
Don from Edmonton
1 review Edmonton, AB
10/10

Install new water heater

Great Service from the minute I called to have a new water heater installed to the service technicians (Justin and Richard) who installed and removed the old water heater. Highly recommend this company as customer service oriented and friendly staff. A few years ago, they installed to high efficiency furnances in our home. Same great service. 10 out of 10 !

Approximate cost of services:
$1,200.00
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Company Response

Hi Don,
Thank you for the great review and for choosing us again to do the work for you. Thank you for recommending us, as well, due to the continued great work of our dynamic duo Justin & Richard.

Don Karlson from Edmonton
Don Karlson from Edmonton
1 review Edmonton, AB
10/10

A/C Supply and install

We did not solicit other bids for this job due to Reliance's competitive pricing on a previous job. Reliance's excellent past service record with us and their second to none installation crew made the choice simple. Installation of an A/C unit in a 60 year old home can be difficult however "The Crew" (Ross/Matt/Tyler) demonstrated their excellence in creativity and determination in getting the job done. They did a very professional job and "got it right the first time."

Approximate cost of services:
$4,500.00
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Company Response

Hi Don,
Thank you for the review and for highlighting the ideal we uphold of "getting it right the first time"! With talented team members like Ross/Matt/Tyler we are able to deliver these great installs consistently. Thank you for choosing us and welcome to the Reliance Family!

Doug Boyd from Edmonton
Doug Boyd from Edmonton
1 review Edmonton, AB
10/10

Installed central air conditioner

Ross, Matt and Tyler D did a fantastic job installing my central air conditioner in the house today. Very friendly and professional, explained how every think worked. Would recommend this company to family and friends.

Approximate cost of services:
$3,400.00
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Company Response

Hello Doug,
Thank you for the recommendations and the review. We are happy to see that Ross, Matt & Tyler did a fantastic job installing your A/C. Welcome to the Reliance Family!

Curtis from Edmonton
Curtis from Edmonton
1 review Edmonton, AB
10/10

Furnace and A/C

I was completely satisfied with everything from start to finish. Dave Lambert help me find the best products for my families needs. Paul and Marty installed fast and friendly. I have already recommended RELIANCE to friends and family.

Approximate cost of services:
$5,200.00
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Company Response

Hi Curtis,
Welcome to the Reliance Family! Thank you for having already recommended us to your friends and family. It looks like you really were satisfied with the work of all our team members from Dave to Paul & Marty. Thank you for making us your Destination of Choice for your home comfort needs.

brian from Edmonton
brian from Edmonton
3 reviews Edmonton, AB
8/10

furace, AC & Hot Water

had all 3 installed, furnace, Air Conditioning and instant hot water system. Company was great during installation. We had numerous problems with the hot water system and they were good at responding and very patient. Finally offered to exchange the hot water system after several attempts at repair.

Approximate cost of services:
$10,000.00
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Company Response

Hi Brian,
Thank you for taking the time to write the review. Thank you as well for your patience while we rectified the issues with the hot water tank. We are glad that your overall experience was positive. Welcome to the Reliance Family!

Heather from Edmonton
Heather from Edmonton
1 review Edmonton, AB
10/10

Central A/c

Ross & Matt were on time and very friendly There work was quick, clean and done right. They took the time to show me everything when they were done and put up with my dog and children without seeming the least bit annoyed. The sales man was helpful, professional and helped us find what was right for us great experience and will definitely be using them again.

Approximate cost of services:
$3,800.00
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Company Response

Hi Heather,
Welcome to the Reliance Family! Thank you for the positive review of Ross & Matt's work. Thank you as well for the your choosing to deal with us again in the future.

j from Edmonton
j from Edmonton
1 review Edmonton, AB
10/10

furnace repair

Tyler Ross Drew went above&beyond they went the extra mile in correcting a repair that wasnt up to code from a previous company.they were pleasant & efficient. would 100% recomend them. They value customer service and took the time to explain what they did to ensure i had no questions. Great company and so glad to see a honest reliable company. Will always recomend Reliance the furnace company. Sherill at the office took the time to explain and go the extra mile for me in what i need for permits . Great job and will recommend you to others

Approximate cost of services:
$656.00
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Company Response

Hi J,
Thank you for the recommendation. Customer satisfaction is our aim and with Technical Advisers like Tyler, Ross, & Drew we are confident that our clients will be fully taken care of like you have been. Thank you for highlighting Sherryl's hard work; she is an awesome team member and contributes so much to our admin processes.

Peter Portlock from Edmonton
Peter Portlock from Edmonton
1 review Edmonton, AB
10/10

Air Conditioner Installation

We made our purchase with Reliance with our Costco membership. Installers Ross and Matt were terrific; showed up on time, courteous and "can do" even without full electricity to the basement (because of ongoing renovations). No concerns; they were thorough, professional and tidy! Couldn't get the full briefing on system operation because electrical work to hook up was more involved than originally thought, plus it's winter again, so will wait for the final hookup and briefing. For now, extremely satisfied with Reliance (whose office people were extremely helpful) and these two young tradesmen. Good job.

Approximate cost of services:
$3,500.00
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Company Response

Hello Peter,
Welcome to the Reliance Family! Thank you for the review of Ross & Matt's work. Their thoroughness, professionalism, and tidiness is what we expect and they always deliver. Thank you for recognizing the helpfulness of our team members at the office as well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
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