5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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95%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Sara from Firkin on Yonge
Sara from Firkin on Yonge
1 review Toronto, ON
10/10

Upholstery Cleaning

Bob and his team came in to complete cleaning of our 2-storey restaurant. They completed all chairs, couches, rugs, and bench seats. They planned there cleaning around the restaurants hours and worked well into the night to complete the work. It looked spectacular! All of the upholstery was dry by open the next morning. We would NEVER use another company and Five Star will be completing our cleaning every 2 months. They come hirely recommended from us and we had a fantastic experience.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Ms. Sara for taking time from your busy eschedule to write a very nice review on our services. It was our pleasure to work with you. We are so glad and proud that you got spectacular services and had a fantastic experience with our professional and hard working team. Your very positive feedback and businedd are greatly valued and appreciated. We are so looking forward to work with you in future on regular bases. All the best to you and your business.

Terry From GTA
Terry From GTA
1 review TORONTO, ON
10/10

Carpet Stretching and cleaning in Our office, living room and dining room plus Tv room

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you for your very outstanding services. Since Five Star Cleaning is well respected in Home stars based on their great reviews and reputation in stretching and cleaning, we decided to go with them. we are glad we did, indeed they met our expectations. We need both stretching and deep steam carpet cleaning in our living room, dining room, office and the TV room. They moved the furniture's around with being so considerate and careful in regards to our furniture's and walls not to damage. They did amazing job which saved our carpets. They became much brighter and cleaner and very straight. We thank Bob and his great Technicians for doing such an outstanding job. we also thank them for squeezing us in for the weekend appt. since this was the only time we could do it without taking time off from work. We strongly recommend them to others. I am not sure what to say for them to improve since they had great customer services, fair price and using green products which was safe for our kids and our pets. Thanks again Ted J. and family from Toronto

Approximate cost of services:
$2,200.00
3 of 3 people found this review helpful.
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Company Response

Thank you Ted for your very nice and kind review,and great positive experience with our services. It was our pleasure to work with such a nice customer like you. We are very happy that we were able to accomodate your required timing. Looking forward to provide our green services to you, your family and friends in future. We greatly value your review and appreciate your business. Thanks Enjoy your summer.

Michelle from Mississauga
Michelle from Mississauga
1 review MISSISSAUGA, ON
10/10

flood and water damage repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Michelle, very happy Five Star customer from Mississauga, We would like to take this opportunity to thank Bob and his amazingly professional staff for nicely taking care of our flood in basement. From last weekend's thunder storms, we got flood in our basement due to malfunction of our Sub pump. We tried to dry it ourselves. We couldn't dry it totally, after few days, the smell from basement's carpets were so strong and awful which I could not stand. It was late night, I got Five Star Carpet Cleaning in Home stars and e-mail them to do the carpet cleaning and odor removal. They responded quickly and made an appt. for next day. Next day, they came in and explained that the smell is due to wet under path and need to be changes, They checked for moisture behind baseboards and wall , they were all wet. In order to prevent mold collections we decided to manage the flood first then clean the carpets. Bob patiently went over our different options and the procedure involved both in short term and long term. We decided to get rid of moisture and prevent mold formation by doing the job right. They quickly started the job and took control over the situation. They changed the under paths, dried the area, took baseboards out and disinfect and set up the equipment for 3 days. Then everything was dry and they fixed the baseboards and install brand new under path and clean and disinfect the carpets again. The smell is gone, the basement looks great better than before flood. They also tried to accommodate us within our budget but do a great through job. We really appreciate their great services. We strongly recommend them to others. Honestly, they were very nice and respectful crews to us and our belongings in basement in preventing any further damage to work with for few days.

Approximate cost of services:
$5,500.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much Michelle for taking time to write a very nice and informative review on our flood emergency services. Your great positive feedback is appreciated. It was our pleasure to work with you indeed. We welcome you in joining us in our happy homestars customers. All the best. Enjoy your summer

Zahra from GTA
Zahra from GTA
1 review MARKHAM, ON
10/10

Rug and Carpet cleaning and stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you for your very nice quality services. Five Star Rug and Carpet cleaning did an excellent job in cleaning and removing stains from our carpet and rugs after a huge birthday party that we had for our twin daughters. My personal attempts was to rent a machine and do it ourselves. Not only we could not get rid off stains , but somehow it made the stains got spread bigger and worse. Then I was on internet searching for professional cleaning, where I found this company and saw their reviews. I am so glad I did leave the job to professional as I should have done from beginning. All the stains are gone and my 5 bedrooms house is sparkling clean. Thanks to you Bob and his great helpers. I am gladly recommending them to my family, friends and others. " "

Approximate cost of services:
$375.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Ms. Zahra for your great review and we are very glad that you were very happy with our services. It was our pleasure to work with you. Our customers's great reviews and satisfactions make us to work harder in order to keep up with their high expectations as well. We hope you enjoy your clean house and the summer with your lovely twins and your family. Looking forward to do more business with you. Five Star team

Zahra Abbas in Thornhill
Zahra Abbas in Thornhill
1 review THORNHILL, ON
10/10

Steam Carpet Cleaning and Steam cleaning of uphostered chairs

We have very old carpet tiles in our office and seminar room which has seen alot of traffic in all types of weather. The steam carpet cleaning service that we got from 5 Star rug and carpet cleaning was stellar! The carpet in both high traffic and low traffic areas looks amazing and some terribly stained areas look much better now too! We were so impressed by the results we even had a dozen uphostered chairs cleaned as well, then decided to add the main foyer carpet. Thank you for 5 Star rug and carpet cleaning for a professional, friendly and results oriented job! We will use your service again. Keep up the great work!

Approximate cost of services:
$400.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much Ms. Abbas for taking time from your busy eschadule in office to write a review. Your nice review and very postivie experience with our quality services is greatly appreciated. Our customer satisfaction is our main priority. It was our pleasure to work with you. Looking forward to do more business with you in future. All the best to you and your co-workers. Have a great summer.

10/10

Rugs Cleaning, Stain Removal and repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Very happy with the quality services in regrads to cleaning my rugs by five Star cleaning Staff, First of all, I would like to thank homeStars for providing this great web sites for us customers to read and write review for any services we need. This make our life way easier to choose a service provider and share our experince with others. I had got a very great and good services on cleaning, stain removal and repairing few very fine and different kinds of rugs which neede to be clean so badly. Honestly, I was not expecting to get the result that I got. It was very impressive, and I feel like I bought few new rugs. With free pick up and ddelivery and very fair price, I think I have got the luxury deal and services. My review is my way of thanking and appreciating this company and also refering them to others to use their great services without hastle. All the best. Shaney and Family

Approximate cost of services:
$750.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much Ms. Shaney for your kind, nice and great review. This really makes our day. We are so glad and proud of our best quality services. That really counts at the end of the day, when you have a very happy customers that really recognize and appreciate the great services. Enjoy your summer. Looking forward to do more business with you in future. Thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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