5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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95%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Mrs. Qin from Richmond Hill
Mrs. Qin from Richmond Hill
1 review Richmond Hill, ON
10/10

Flood in our basement

Mrs. Quin from Richmondhill, Wow, What a great services in such an emergency situation!!! As soon as we found out about the flood in our basementwhich was there for few hours at least, while I was panicking what to do????? My husband was already on line and contacted Five Star Flood emergency , Bob responded right away. He explained in details what needs to be done. His crew was there about half an hour. We got the greatest customer service, crew were very courteous, professional and did fantastic job, We decided to write this review for thanking them for their very good services and also let others know as well. Many Thanks

Approximate cost of services:
$1,750.00
4 of 4 people found this review helpful.
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Company Response

Thank you so much Mrs. Qin for your great review. we were glad we could help there in your emergency situation. We value your positive feedback and your business. Looking forwrad to provide our gren cleaing services to you when needed. Thank you so much.
Five Star Cleaning Management Team

10/10

Carpet Cleaning our 4 bedroom house and couple of rugs, couple of runners, stairs and lots of stains removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Mr. Smith, . They indeed deserve 10 STARS review.
Great in every way! Very happy with the services we got.
Very professional! loved it! Excellent price and service!!! Our 4 bedroom house carpet, rugs, steps and runners look perfectly clean and spotless. I would definitly recommend it and will for sure use them in the future. Thank you Bob and Moe.

Approximate cost of services:
$655.00
3 of 3 people found this review helpful.
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Company Response

Thank you Mr. Smith for your 10 stars review and taking time to reflect on our cleaning services. we are so proud and glad you liked our services. Thank you for business and looking forward to provide our green quality services to you again in future.

Best Regards,
Five Star cleaning team

Sam from Richmond Hill
Sam from Richmond Hill
1 review Richmond Hill, ON
10/10

Few rugs cleaning and stain removal

Sam from RichmondHill, I would like to take this opprtunity to thank Bob and his helper Moe for cleaning and removing all the stains from my rugs very well. I was very happy with their services, great customer service and fair price for such a well job. I will use their services again in future and I also recommend them to others. Thank you

Approximate cost of services:
$350.00
3 of 3 people found this review helpful.
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Company Response

Thank you Sam for your nice review. We are glad you are enjoying your clean and stain free rugs. Thank you for your business and looking forward to do more business with you in near future.

Five Star Cleaning Team

Amir a very satisfied customer from GTA
Amir a very satisfied customer from GTA
1 review NORTH YORK, ON
10/10

Rug cleaning and repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Amir from Toronto, We were very impressed with Five Star Rug and carpet cleaning reviews and customer services on RUGS CLEANING and Repairs. We decided to e-mail them through their web site. They were very quick to respond and also called us with the quote. We decided to go give the the job without even shopping around. We were very happy with their great customer services and more happier with the quality of their great services. We were happy with their very fair price with the great job that they did. Thank you Bob for sending in your very respectful and professional technicians. We are definitely going to use their services again in future for our rug cleaning. We also strongly recommend them to others. Keep up the great work Five Star.

Approximate cost of services:
$375.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much Mr. Amir for your great review and trust in our services. We are glad you liked our services. Your business and very positive feedback are greatly appreciated. We are looking forward to provide you with our great green services in future. Thanks . All the best.
Five Star Cleaning Team

M. Zomederis from Richmond Hill
M. Zomederis from Richmond Hill
1 review Richmond Hill, ON
10/10

Carpet and couch

My couch which is a rather big suede beige sectional was very dirty as a result of a move and my pet. It had been stained in several places and had several big marks in different areas. my carpet which was also a light color needed cleaning as well. The staff at 5 Star rug and carpet cleaning were very punctual, professional and efficient. They cleaned both my run and my couch which i was very worried about because of the suede fabric very thoroughly and quickly. they made sure to be clean and not effect any other areas of my loving room and did a fantastic job! i am VERY satisfied with the business and would definitely recommend and use them again!!

Approximate cost of services:
$300.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much Ms. Zomederis for your great and detailed review. It was our pleasure to do business with you. We are glad you value our quality services. Looking forward to do more business with you in near future. All the best to you.
Many Thanks,
Five Star Cleaning team

Alexia in Etobicoke
Alexia in Etobicoke
1 review Toronto, ON
10/10

Rugs cleaning and repairs

We have couple of oversized hand made rugs that needed to be clean professionally. Based on the Five Star Rug and carpet cleaning well respected reviews on homestars we decided to leave the job to the experts. We are very glad with their excellent services. Very good customer services and with great reasonable cost. We finally got our RUGS cleaned. I used to clean them manually myself where it got out of hand with stains and very hard to do. Thank you Bob and his helper for such a great job, now I do not have to clean them anymore. I would happily use their nice services again and will recommennd them to others. Thank you homestars for having such a great site that we can easily compare the customer feedbaks and reviews on our home services needs. Thanks Alexia

Approximate cost of services:
$750.00
3 of 3 people found this review helpful.
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Company Response

Thank you Ms. Alexia for your very nice review and great feedback. We are glad you also joined our happy and satisfied Five Star reviewers. We do our best to keep up with our customers high expectations. Looking forward to do business with you. All the best. Thanks,
Five Star Rug and Carpet Cleaning Team

Sharon
Sharon
1 review Etobicoke, ON
10/10

Carpet stretching, deep cleaning and stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you Five Star Rug and Carpet Cleaning for very professional, right price, through, and great result. Just purchased 2 stories house wher we needed the full package of deep steam cleaning, Stretching carpets in few areas and stain removals. They arrived on time, did an excellent job with great result. We also scotch Gaurded for future protection which was well worth it. We were thrilled with the end result. I have already talked to my co-workers and relatives about great services of this company.

Approximate cost of services:
$1,850.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much Sharon for your very nice review and positive feedback with our services. We appreciate your business and we are so glad that our full cleaning package were well valued. We are looking forward to do more business with you. All the best.
Five Star Rug & Carpet Cleaning team

Wiiliam from Aurora
Wiiliam from Aurora
1 review AURORA, ON
10/10

Fire damage and flood clean ups and repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

What a great customer services and professional people to deal with in an EMERGENCY where you need the best support and piece of mind!Honestly, excellent job done! There was a fire at outside of our store's back door overnight for unknown reason?? I was called in early morning hours to go to my store. After fire was out we had to clean up the smokes and flood caused by fire department for putting out the fire. In the morning we called Five Star Flood Emergency to come in for taking care off the flood, fire and smoke damages which at this point were involved inside the back of store, hallway and basement where our store had to be closed. They did an amzing job in managing the cleaning, drying,dis infecting and fixing the areas in 4 days our store was back to normal business. All the smell of smoke was gone and the damages fixed. We are very pleased with the GREAT EMERGENCY COMPRESSED PACKAGE job done by very professional Five Star Company crews. Thank you William from Aurora

Approximate cost of services:
$4,750.00
2 of 2 people found this review helpful.
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Company Response

Thank you Mr. William for ypur very nice detailed review of our emergency services. We are glad that we could be there to support you in your emergency crisis when you needed us the most. Your review and feedback is greatly appreciated. Thank you for your business and looking forward to provide our non emergency services to you in near future as well. Thanks

Five Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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