5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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95%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Anne from Toronto
Anne from Toronto
1 review Toronto, ON
10/10

Rug cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I found Five Star Rug cleaning based on their great customer reviews and feedbacks on homestars web site. Bob send couple of his ery good technicians, they picked and dropped off my area rug for FREE in 5 days plus FREE Deodrizing. The cleaning result was excellent and it was really beyond my expectations. I would like to suggest their very nice , what I call luxury rug cleaning services to others. Keep up the great work. Thanks a lot.

Approximate cost of services:
$140.00
7 of 7 people found this review helpful.
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Company Response

Thank you dear Anne for writing a very nice review on our rug cleaning services. We are so proud and glad that we met your expectation. Looking forward to provide our Green quality cleaning services to you again in near future. All the best to you and your Family in holiday season.

Five Star Cleaning Management

Tereasa from Thornhill
Tereasa from Thornhill
1 review Thornhill, ON
10/10

Rugs Cleaning, Stain Removal and repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Bob and his technician
Moe came to our home for taking care of our 3 Rugs which needed to be cleaned and repaired . I filled out the service inquiry through their website in homestars site, they responded promptly and book for next day. IThey also charged me my Third rug for half price plus free pick up and delivery for all. They also got me 3 underpaths for my rugs that work great, no more slipping around on my hardwood floor, I was very impressed with their great customer services from begining to end, they went above and beyond being nice and caring. I would like to share my very positive and great experience with Five Star Rug and Carpet Cleaning with others. Please keep with the great quality services which is hard to find these days. I even called their office to let them know how great Bob and Moe were in providing the amazing services,and inform them of my satisfaction too. Thanks so much Bob and Moe.

Approximate cost of services:
$410.00
4 of 4 people found this review helpful.
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Company Response

Thank you So much Ms. Tereasa for taking time and going beyond to make the complimentary phone call and writting a very nice informative review, re great positive experience with our amazing Rug cleaning services. It was our pleasure to work with you. We appreciate your business and Value your feedback and satisfaction. Looking forward to provide our services to you in near future. All the best. Thanks a lot.!!!

Five Star Cleaning Management

Karen from Toronto
Karen from Toronto
1 review Toronto, ON
9/10

Carpet cleaning

Five Star Rug & Carpet Cleaning cleaned my basement carpet as well as carpeting on stairs. There were a number of stains that we needed removed prior to selling our home. They did a great job and worked on the weekend, which is sometimes rare in Toronto.

Approximate cost of services:
$300.00
5 of 5 people found this review helpful.
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Company Response

Thank you so much Dear Karen for writing a great review with positive experience for our services. Good luck with selling your home. We appreciate and value your business and feedback. Looking forward to provide our services to you in your new home. All the best.
Five Star Cleaning Manangement

Lindsay Colley from Toronto
Lindsay Colley from Toronto
2 reviews Toronto, ON
8/10

Carpet cleaning

I had Bob come to clean my carpets (stairs and basement) - he was punctual and knowledgeable. I had a baby napping while he was over and he worked around the baby's schedule taking care to not be too noisy while the baby was napping. He was very clean and took care not to dirty the rest of my house. He did state that the carpets would dry within 4-6 hours, however, it took a full 24 hours for the carpets to dry.

Approximate cost of services:
$300.00
5 of 5 people found this review helpful.
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Company Response

Thank you Mrs. Colley for taking time and writting a nice review on our recent services. It was our pleasure to work with you (very respectful Mother) and we are happy that we could accommodate around your baby's nap time. As Bob talked to you, since the carpets and stairs were so dirty and given deep cleaning, he had to use more solution to get rid off the dirts & dusts, He said mostly he went beyond to make sure it is clean , because having baby in your basement.. We are happy it was cleaned to your satisfaction, but that's why it took longer to dry. 24 hours it is a bit
exaggeration !!! We will definitely take into consideration for next time in simmilar situation to dry it even more than usuall time, Thanks for letting us know. Looking forward to do more business with you in future. All the best to you and your baby.
Five Star Cleaning Management

Kameron from Thornhill
Kameron from Thornhill
1 review Thornhill, ON
10/10

Carpet Cleaning and Stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My family room was very dirty with lots of stains plus our living room & dinning room with high traffic areas and needed cleaning big time. I found Five Star Cleaning through Homestars. They took out all the stains and made my carpet very clean and fresh with a very fair cost . They had Very professional service and friendly. They use naturally green products which I was so concern because of my young kids and a pet. I recommend to everyone who is looking for quality green cleaning professional services. Thank you Bob and Joe for your great work.
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Approximate cost of services:
$275.00
5 of 5 people found this review helpful.
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Company Response

Thank you very much Mr. Kameron for your very kind review and positive experience from our Carpet Cleaning services. We are so glad we met your expectations. Looking forward to do more business with you in future. We appreciate your business and we greatly value your input. All the best to you, your dear family.
Five Star Cleaning Management

Fred from Richmond Hill
Fred from Richmond Hill
1 review Richmond Hill, ON
10/10

Rugs Cleaning, Stain Removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to thank Bob and his helper for doing such a excellent job in cleaning our very delicated, silk persian RUGS. They needed cleaning for long time, but I just couldn't trust anyone! after some researching in internet, I found this Five Star Rug Cleaning company, with their great reviews on homestars, I decided to call them. I am so happy with the very services I got, my RUGS became clean as new, with no changes to coloure... I strongly suggest theirefficient, fair prices and great customer services to anyone. Good Luck guys and Thanks a lot.!!!

Approximate cost of services:
$300.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much MR. Fred for your nice review on our quality green Rugs cleaning services. We appreciate your business. We are looking forwrad to provide our best possible services to you again in future. All the best.
Five Star cleaning Team.

Tom from Thornhill
Tom from Thornhill
1 review Thornhill, ON
10/10

Rugs Cleaning and Stain Removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Five Star Rug Cleaning did an amazing and very impressive job in cleaning my rugs. I have a collection of very fine and delicate rugs that I dearly love. One of my co-worker recommend the Five Star Rug cleaning to me. They did an excellent job in cleaning our rugs and getting rid off all the stains, like brand new one. I could not believe my eyes when they return the rugs after cleaning . Although Bob said stain removal is no 100% gauranteed. The pick up and delivery was free. I will l be using their services on yearly bases. I happily and strongly recommend them to others. Thank you Bob and helper for doing such a great job. Great companies like Five Star Rug Cleaning need to be acknowledged!!!!!

Approximate cost of services:
$325.00
4 of 4 people found this review helpful.
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Company Response

Thank you Mr. Tom for your very kind and nice review on our Rug cleaning services. We appreciate your business and your very positive feedback. We are looking forward to provide our services to you again in future.
Five Star team Management

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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