5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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Jack Kell from Toronto
Jack Kell from Toronto
2 reviews Toronto, ON
10/10

Water in basement

When I recently had a small water clean up job at my house, I turned to 5 star Cleaning and had an absolutely first rate experience.

· Bob answered my call that first night promptly; I phoned 4 other larger companies who didn’t return my call for days
· Bob promised he would be at my house the next morning at 7am promptly; he came 15 minutes early
· He was simple, honest and forthright in the quotes he gave me; I always felt he was aiming to complete the job in the most cost effective way possible
· He took good care of my things; he moved some furniture and other belongings, didn’t scratch them, etc
· Bob and his son did the work personally – they showed up repeatedly when they said they would and they did all of the job professionally and capably
· In terms of getting things back to normal after the clean up, Bob had another gentlemen who worked with him (Reza) who was also dependable, honest, and easy to work with
· I’d also like to mention that his office staff is excellent – someone was always sending me emails confirming when Bob was coming, following up on receipts, getting me paperwork when I needed it. Having dealt with a lot of contractors before, this was a very professional and courteous operation from front to back.

Bottom line, my basement looks as good as it did before the problem; Bob made sure everything was in great shape, tested everything and on and on. I would highly recommend Bob and his firm not only for the great work he did but also because of the way he works – he is honest, dependable, and cost-effective. I would offer my highest recommendation of his company and I think anyone would be wise to work with him.

Approximate cost of services:
$7,000.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much Mr. Kell for your excellent review on our services and your ongoing appreciation and support. We greatly value your very positive feedback and appreciate your business, cooperation and great communication with our restoration technicians and our office. It was our pleasure to do business with you. We are so glad that our services met your expectation. We are looking forward to provide our green cleaning services to you in future.

All the best & Have a wonderful summer

5 Star Cleaning & Water Damage Restoration team