Swim Clean Pool Service

Swimming Pools, Spas & Hot Tubs
Vaughan ON L4J 0B8
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91%

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Reviews by rating (past 12 months)

Reviews for Swim Clean Pool Service

Average customer rating:
9.5 10 (51 reviews)

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Venous in Toronto
Venous in Toronto
3 reviews Toronto, ON
10/10

Pool opening, servicing and closing

The staff at swim clean pools were excellent. They were there for us when we needed them last minute and they always did a great and clean job. I will definitely be calling them in the spring!

Approximate cost of services:
$650.00
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Company Response

Thank you Venous, we are always happy to help make your pool season enjoyable!

Maurice C in York
Maurice C in York
1 review Toronto, ON
10/10

Excellent service and replace pump

I have tried a number of different pool companies and none compare to the excellent service Swim Clean provides. It is now 5 years I have been using Swim Clean for opening and closing my pool and on occasion some maintenance. This year my pump needed replacing. Alex made it easy for me on deciding which pump is best suited for my pool. However the display module that came with it wasn't working. Alex went over the top to get it to work and dealing with technical support. Thanks to Alex the system is now running perfectly! I highly recommend Swim Clean for any pool service and installation.

Approximate cost of services:
$1,300.00
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Company Response

It has been a pleasure servicing your pool these past six seasons. We look forward to many more!

Mi in Toronto
Mi in Toronto
1 review Toronto, ON
10/10

Pool Liner/heater and salt water system

I hired Swim Clean for pool liner/heater replacement and installation of salt water system. Alex has done the job in a timely manner with good quality.
I would recommend this company.
Thanks again,
Mito

Review has 1 previous version
Approximate cost of services:
$7,500.00
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Company Response

Thanks for working with us Mito! Don't hesitate to call us for any future pool needs. We are always happy to help.

Maple in Vaughan
Maple in Vaughan
2 reviews Vaughan, ON
10/10

Excellent company

Alex is very knowlageable, friendly, prompt and charge reasonable prices. He succeeded in finding and fixing priblems that two other companies were not capable of fixing. I highly recommend them.

Approximate cost of services:
$1,000.00
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Company Response

Always willing and happy to help. Thanks for the review!

michael in Toronto
michael in Toronto
1 review Toronto, ON
10/10

new pump and heater

Great company......prompt, efficient and knowledgeable. I took a chance as I found them on Instagram (usually I rely on word of mouth/referrals) and I was definitely pleased from start to finish.

Alex, Nikou and the team are great to work with. I recommend this company to anyone looking to service their pool or to replace equipment.

Approximate cost of services:
$4,000.00
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Private User
Private User
Private User reviews Richmond Hill, ON
3/10

Closed my pool last fall

They did the job, but
* they asked for $25 extra (surprise) after I agreed with them on the price over the phone.
* they removed the pressure sensor (no idea why), so i had to buy new one this spring for $85
* they DIDN'T remove the cell. Luckily it works this year, but my friend who used their services last year, his cell is dead. Pretty sure for the same reason I wrote this bullet.
This year I called them up to open the pool, they asked for more than the price of closing, so I ended up opening myself and not calling no one anymore for opening. Saving $300 or more every season! Guys/Gals, apparently its not that hard to open and close the pool, certainly not worth what these companies charging for it.

Approximate cost of services:
$275.00
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Company Response

We do not know to this day if we actually serviced your pool. We always work diligently to address the concerns of our clients. If our company really did service your pool and we felt short of your expectations please accept our sincere apologies. As far as removing a salt cell for the winter there is no evidence to prove that the cell can be damaged in the winter months unless you leave water freezing in the plumbing. We use powerful blowers to blow the water out of the equipment and plug off the pipes in the winter. There is absolutely no chance of any damage occurring to a salt cell over the winter if the equipment is drained of water. The pressure switch is disconnected inside many heaters during the winterizing process to allow draining but we do not remove it. Please do not write false information on our page.

Rochelle Thornhill
Rochelle Thornhill
6 reviews Toronto, ON
10/10

Service with a Smile!!!

I wanted to write this review for anyone who is considering using swim clean as their pool company! I called the company as I had a problem with my waterfall. It was no rush but Alex came promptly and was able to diagnose the problem right away. Not only did he diagnose the problem, he gave me alternatives to try and save me money. I have use this company for the past three years and everyone that I was able to refer to them were also extremely happy! You would be too!!

Approximate cost of services:
$0.00
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Alick in North york
Alick in North york
5 reviews Toronto, ON
10/10

Follow-up review after one season of maintenance service

I switched to Swim Clean last summer, had a great experience in pool opening. This is a follow-up review to summarize the weekly maintenance and end of season closing. The guy in charge of weekly service is smart and well-organized. With more customers, he manages to get to my house on the agreed upon date most of the times. The closing experience is equally great. The owner Alex and his crew came on time as booked. With the proper training and onsite planning, they finished everything in about 2 hours. Every good experience for the first season and I will continue use this company for this season.

Approximate cost of services:
$60.00
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Company Response

Thank you very much for your review Alick, we look forward to many years of quality service!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fabulous service, great price

After struggling to find reliable good service for our pool, we tried Swim Clean Pools. It was an amazing experience. Alex and Vadim were responsive, friendly. We had some preferences with the "how" and "when" and they gave us exactly what we asked for, without any stress. The best part was prices were highly competitive - in the past we've paid more and gotten much less.

Would not hesitate to recommend.

Approximate cost of services:
$65.00
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Company Response

Thank you for the kind words, we appreciate you taking the time to review us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Swim Clean Pool Service

Swim Clean is a licensed and insured swimming pool service and cleaning company serving clients in Toronto and the Greater Toronto Area. Our experience in the pool service industry allows us to offer a variety of services to meet your needs. Please see our services section for a complete range ...
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