Canada's Restoration Services

We developed mold in the ceiling under out flat roof due to condensation. After reviewing the “evidence” areas on our ceiling, Restoration identified the cause – and the solution: removal, reinsulation with spray foam, and reconstruction of the ceiling.

Restoration’s quote was competitive – and the team, coordinated by Alissa, also coordinated quotes from partner companies Insta-Insulation (for the spray foam) and Perfect Renovations (for the reconstruction). We also appreciated Restoration providing conditional quotes based on whether or not mold was discovered and required removal. (Ultimately, mold was discovered / confirmed during the job and was removed – but knowing the cost in advance took some of the stress out of the job).

Alissa was a great partner during this job – coordinating the three companies, and providing regular communication on its progress and any unexpected challenge. Our job did extend beyond the original quoted timeline – however this was not due to negligence – it should be expected in any complex job that some bumps along the road would be encountered. Alissa worked hard with the various Restoration and Perfect teams to ensure that we were back on track in full communication.

The Restoration team acted with great care on the premises, ensuring that areas of the house not part of the job were protected with great care. There was some damage to our paint around areas that needed to be sealed with tarping during the job. This wasn’t expected – but was again not due to negligence - it was due to the high heat inside and outside during the job. Again, Alissa coordinated a solution and Restoration had these areas fixed without question.

In short – despite this being a job we didn’t want to have to do – Restoration provided us with good counsel, a fair and transparent quote process, a team that worked hard to do the best job with the utmost care to our home, and a champion effort by Alissa to coordinate all the various contractors and teams that needed to be part of this work. All that, and we came in on budget.

Our home looks better than it did when we started – and we had the best possible experience we could have due to the high degree of communication, ownership and service provided by Restoration and their partner companies of Insta-Insulation and Perfect Renovations – with special kudos to Alissa as the face of the job.

No one wants to do these kind of jobs – but if you have to – these folks will get you through it in a great way.