Mersey Heating And Air Conditioning

We had gas insert installed just over 4 years ago and felt time to clean and review operation.Cory from Mersey called prior to arriving and provided estimated arrival time,we met him at door he introduced himself and verified required work including expected charge.I found his communication and customer service skills excellent.He was very courteous and respectful of the fact he was in someones house.Cory setup up his work area with cleanliness and safety in mind,Cory was very thorough going through his checklist to complete job ensuring all items completed while educating us on insert operation.He also made suggestions how to keep glass clean which was very helpful.Corey completed visit by testing and ensuring all working okay,completed and explained necessary paperwork for billing while thanking us for choosing Mersey Service Experts.(outstanding technician)

The service technician E. George arrived on time and was very pleasant to deal with. He explained everything and conducted his service in a professional manner. Was very pleased with the service.

Emmanuel(George), has serviced our account for the last 4 or 5 years if not longer. Service has always been efficent polite with no need of followup. We always specifically ask, for George, he always provides excellent customer service.

Mersey has been servicing our furnaces for many years now and they never fail to please. This year, Corey arrived punctually and gave a very thorough inspection and cleaning. I was very impressed with his attention to detail and unrushed examination of our heating inside and out. Thanks, Corey!

The service provided by Pat was excellent. He was very professional and thorough in his work, helpful and patiently answered all our questions. He serviced our furnace and humidifier, and also fixed a water leaking problem on the furnace. We're very happy with the service and will recommend both him and Mersey Heating to others!

The technician, John Park, was prompt, knowledgable, courteous and very helpful in explaining toroughly the work he was doing. According to my experience, I would not hesitate to recommend Mersey Service Experts to friends and neighbours, if required.

Once again , Emmanuel George has given excellent service. He is skilled and knowledgeable and gives advice where needed. A most pleasant personality - we look forward to his next visit in the Spring

8mths, 3 service techs and finally Mersey did the job right! Roy took the time to find the problem. It was so affordable I bought their maintenance pkg :) thank you

Friendly, thorough, helpful, thoughtful, knowledgeable
He took time to answer my questions and explain things to me.
I would request Pat next year!

I have used Mersey 4 times and found them excellent. Corey L. was pleasant, efficient and explained everything. They were on time and professional. I have already recommended them to friends who are also very happy.