- Approximate cost of services:
- $300.00
- Company Response
Thanks for sending the picture, it looks amazing. Hope we will be able to assist with your next project!
Thanks for sending the picture, it looks amazing. Hope we will be able to assist with your next project!
Exceptional Service and quality products
Door and handles are terrible.........
Sorry for your frustration. Unfortunately the doors in question were modified on site by your Installation Contractor which voided the manufacturers warranty. Regarding your customer service concerns, we actually picked up the 2 doors in question and repaired them at our Shop for no charge in early June, something that was greatly appreciated by your Contractor as it was not our responsibility. He picked them up from us and we have never heard a word in the past six weeks from you or the Contractor. Regarding the handles, there is a small screw underneath the handle that needs to be tightened to lock the handle on the latch. Each handle comes with a small tightening tool called an allen key that you can use. It is supplied by all the manufacturers as it is not unusual for the occasional Lever to loosen. If you do not have your key anymore, we would be more than pleased to provide you with a new one so you can tighten any handles that are loose. Hope that helps and perhaps you should get in touch with your installer if your are still unhappy with the installation.
Excellent Service and Products at Trim Carpernter Supply
Thanks so much for your comments - we really do appreciate it. Regarding our Showroom, we would love to hear more about what you would like to see improved - we value your comments so please forward them to trimsupply@rogers.com.
Thanks!
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Trim Supply For Main Floor Reno