Marco Plumbing Ltd.

Roy arrived at our house on Thursday evening, January 23rd. He called first to make sure I was at home and he said he would arrive in a half an hour and he arrived promptly. When he arrived I found him to be very personable, professional and very polite. He put on booties over his shoes. He explained what he had to do and he tried very hard to do his best. He did an excellent job. The only negative in the whole process was the long delay in actually getting a plumber to come. We called Direct Energy on Friday, January 17th. and were told that the first time available was Thursday (the 23rd). Roy told me that he got a call from Direct Energy around 5pm on January 23rd. He said he could have come earlier in the week but they didn't call him. He says this happens all the time with Direct Energy. They always call at the last moment. We had three toilets that needed servicel. He did everything efficiently. He replaced the parts in each toilet that needed replacing and they now all work as if they are new. I was extremely pleased with Roy and I would definitely recommend him to my friends and family.