The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (386 reviews)

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Sandra
Sandra
0 reviews Toronto, ON
10/10

Basement update/kitchen installation

I found that the guys had a fantastic work ethic, putting in long days and the output was very satisfactory

Approximate cost of services:
$28,000.00
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Company Response

Hi Sandra, our team take there work very seriously and pride themselves in everything they do. We have highly skilled staff and work hard to maintain a great standard of service and quality.

Looking forward to work with again.

Regards Christine

r.cadete
r.cadete
2 reviews Toronto, ON
10/10

Kitchen and en-suite bathroom renovation

We are very thankful to Jean-Paul and his team. We have new kitchen cabinets, and managed to refinish our old cabinetry. We tried and succeeded in reducing waste by adding to our original layout. Jean-Paul fully understood our Concept. The cabinets finish is flawless. Our space looks brighter and feels bigger. Our en-suite bathroom is quite luxurious. Jean-Paul was instrumental in securing the most professional and efficient staff. He also managed to respect our timeline for completion, and problem solved when needed. In fact, every THIG team member was available and assisted throughout this project. Our sincere thank you!

Approximate cost of services:
$50,000.00
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Company Response

Hi Judite,

Thank you for your review.
Jean Paul and his team work diligently to provide the best customer service, attention to detail and overall exceptional workmanship.
We look forward to working with you again and hope to become your go to choice for all of your renovations.

Kind regards,

Melanie
The Home Improvement Group
416-477-4500

a.sullivan
a.sullivan
1 review Toronto, ON
9/10

Kitchen Reno and other small jobs.

They removed the wall between kitchen and living room and installed an island with cabinets. It really brightens up the unit. They did the electrical required. In addition they moved cabinet up in bathroom and installed window AC in livingroom.

Approximate cost of services:
$15,000.00
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Company Response

Hi Ann,

Thank you for your review.
Les and his team work diligently to ensure customer satisfaction on every project.
We look forward to working with you again on your next renovation.

kind regards,

Melanie
The Home Improvement Group
416-477-4500

Gary
Gary
4 reviews Erin, ON
10/10

Basement Suite Reno

We had some rooms added including 2 bedrooms, a dining area and 3 closets as well as doorways and paint. They framed, drywalled, painted etc...THIG team were great to work with including Jean Paul. the Project Manager. They did a great job and were fair and reasonable. Thank you team THIG!

Approximate cost of services:
$20,000.00
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Company Response

Thank you Paula for the kind words. It was a pleasure working with you as well. As always our team works together to ensure all customers are happy. Looking forward to working with you again in the future.

Melanie

Private User
Private User
Private User reviews Brampton, ON
10/10

Basement Flooring

We wanted to replace our basement flooring. The Home Improvement Group came to the house and provided suggests. We were looking for a flooring that would not be too cold and easy to care for. We were also looking fast and efficient installation. Taking into consideration cost effective . The company provided helpful suggestions, great work and excellent customer Service.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the feedback on your experience. We do our best to work with our customers budget, timing and wishes. Please keep us in mind for any future work you require.

Merry
Customer Service

Matt in Toronto
Matt in Toronto
2 reviews Toronto, ON
6/10

Basement renovation

Needed some work done in my basement. I was charged $700 for an assessment for work in my basement. The assessment wasn’t useful so they agree to refund some of my money.

Approximate cost of services:
$700.00
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Company Response

Hi Matt,

Thank you for you feedback and allowing us the opportunity to remedy your concerns.

Kind regards,

Melanie
The Home Improvement Group
416-477-4500

JOANNAO2013 in Toronto
JOANNAO2013 in Toronto
3 reviews Toronto, ON
7/10

First painter was a nightmare; second was excellent

I have used this company a few times and the first two outcomes were fantastic. True to their name, “Perfect Painters”.
Unfortunately, I got very unlucky with my 3rd paint job b/c I was dispatched a painter from hell. Sloppy, unprofessional, caused damages and made the place look worse than before. After much stress, frustration and numerous calls/texts/emails to the company, I did have the owner step in and try and remedy the situation (shortly after, their project manager started helping out too). The second painter dispatched for corrective work did a fantastic job. Day and night of a difference. PP is still trying to remedy outstanding issue to their best ability. Would I use them again? Maybe. Big maybe, but, there are good and bad trades everywhere and dishonest, shoddy workmanship is to be found even in the best of companies. They are doing their best to help me and I appreciate that very much.

Approximate cost of services:
$700.00
2 of 2 people found this review helpful.
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Company Response

Hi Joanna,

Thank you for your review.

We are great full to have been given the opportunity to correct the poor workmanship and provide you with the high quality standards that you should expect from Perfect Painter.
Your customer loyalty is extremely important to us and we hope that you will continue to use our services with confidence.

Kind regards,

Melanie
The Home Improvement Group

Vanessa in Toronto
Vanessa in Toronto
3 reviews Toronto, ON
10/10

Bathroom Fan Repair/Replacement And Sink Drain Repair

Very honest, reliable and timely. Prices were extremely reasonable as well. I have been trying to get these jobs done for a while (replace 1 fan, repair another and reinstall a drain pipe in a 2 sink vanity) and didn't get anywhere with the estimates I was receiving (either overpriced or very long lead times). The guy was dedicated in his work. Definitely a repeat call for me for any future needs in repairs or renovations.

Approximate cost of services:
$600.00
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Company Response

Hi Vanessa,

Thank you for your review.
I'm glad we were able to complete all your repairs for you. We look forward to working with you again.

Kind regards,

Melanie

Carol
Carol
2 reviews Toronto, ON
10/10

Painting oak built ins and oak fireplace

Tibor came to sand and paint my oak built ins and oak fireplace. He did an amazing job sanding the wood - a labor intensive job, applying the primer and the final coat. It looks fantastic and I am very pleased.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Carol,

Thank you for your review.
Tibor is very hardworking and focuses on all the details to ensure his clients are always happy with the end result.
It's always a pleasure working with you and we look forward to working with you on your next project.

Kind regards,

Melanie
The Home Improvement Group

joanne81_
joanne81_
3 reviews Toronto, ON
10/10

Replaced pipe to avoid freezing

Our pipes were originally pressed up against the outside wall causing our pipes to freeze. Ivan and his team were amazing. They replaced the pipe, sealed any drafts, insulated and re-drywalled the area. His handyman always made sure that the work was exactly what we wanted and suggested creative ways to work with the space. He kept the place clean and even fixed items that was not on the to do list. The work was done on time and was within budget. I would highly recommend Ivan and his team.

Approximate cost of services:
$2,500.00
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Company Response

Hi Joanne,

Thank you for your glowing review. Ivan is very focused on ensuring his customers are happy with the workmanship. Joe our tradesman is very meticulous and always comes up with creative solutions to make the customers needs a reality.
We look forward to working with you on your next project.

Kind regards,

Melanie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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