My contact was Les Jarosz and he was wonderful to work with: quick to come by and provide estimate, prompt to respond to my inquiries and very solutions oriented. The job took a bit longer than expected because there were a few errors done with the first person we worked with (overall the job was done 90% to our satisfaction). I should specify that the job
was not simple: old house, we knocked down a couple of walls to open it up, so there was lots of drywall to replace, match with existing old drywall, then lots of plastering to make everything uniform. When I contacted Les to explain my concerns, he immediately scheduled an appointment for him to come by with his ACE painter Fabio and he assured me the issues would be resolved to my complete satisfaction. Fabio did a wonderful job in resolving all issues and I am incredibly happy with the results. Any company can occasionally experience quality issues. It's how they respond that differentiate the so-so companies from the great ones. And with how THIG responded, I would not hesitate to work with them again nor to recommend them.
- Approximate cost of services:
- $4,000.00
- Company Response
Nicole, thank you for your review. Les has a great knowledge for renovation and customer service. He takes his time in understanding the full scope of work that is required and makes sure the appropriate staff is scheduled to complete the task properly. Looking forward to work with you in the near future.
Regards
Christine