In the past a private company serviced my gas fireplace annually. Unfortunately, the company closed and I decided to use Direct Energy since I am on their furnace maintenance service. In the past year from the first to recent service I was left with the pilot light going out. This happened again and the one room in my home that is only heated by the gas fireplace was cold after a few hours of the fireplace working, after maintenance. I did some research and found exceptional reviews on Homestars. Imran promptly called me back and was able to fit me into his schedule. He knew exactly what the issue was and cleaned the area that was not even cleaned. Imran is a seasoned expert who is responsible, kind, caring and honest. I would recommend his service and will be getting my maintenance checks by Imran in the future. Thank you.