A Direct Energy serviceman came to service my gas fireplace and red tagged the unit because he could not find the rating plate. I called Imram at Gas Fireplace who came immediately and found the plate in one second, The D.E. man does not know his fireplaces. I cancelled the maintenance plan, needless to say.
- Approximate cost of services:
- $170.00
Was this review helpful?
- Company Response
Hi Carla, Thanks for taking the time to write me a review. In your situation the red tag was inapplicable, I think you should reclaim D.E. for the bill. Good luck and have a safe holiday!