It was a complete pleasure dealing with Cary at Bed Bugs and Beyond. I live in Calgary and own a rental condo in Toronto. So, the reliability and professionalism Cary delivered when I had to deal with a beg bug issue from a long distance was greatly appreciated.
In late May my tenants were notified there was a bed bug problem in the building. The condo’s property manager hired a company to spray for the bed bugs that were found in our unit. This company did not provide a warranty. The unit was sprayed twice in July, two weeks apart and still there were visible bed bugs scurrying around. The company came a third time and spot sprayed the beds and told us to throw out a mattress. We quickly complied. Two weeks later bed bugs were still present. I started researching bed bugs and concluded the only way to get rid of them was with heat treatment. I found Bed Bugs and Beyond online, gave them a call and talked to Cary Title. I found him to be very knowledgeable and his key selling feature was he provided a warranty. The very day I called he went and looked at the unit. He was truthful and told me the carpet, being worn and dirty would be a problem but he would treat the unit anyway. If required the carpet may need to be removed. After treatment there were no visible bugs for weeks. A dog bug detector found one small bug weeks later. I phoned Cary, he held to his word, under warranty he came back and re-treated the unit.
Throughout this process Cary always answered texts, long distance phone calls andwas very professional polite and patient to myself and our tenants. I know if the bugs come back I can count on Cary Title. If you have bed bugs and you want them eliminated quickly, go for heat treatment, Bed Bugs and Beyond and Cary Title.
- Approximate cost of services:
- $1,400.00