Reviews

10/10

It was a complete pleasure dealing with Cary at Bed Bugs and Beyond. I live in Calgary and own a rental condo in Toronto. So, the reliability and professionalism Cary delivered when I had to deal with a beg bug issue from a long distance was greatly appreciated. In late May my tenants were notified there was a bed bug problem in the building. The condo’s property manager hired a company to spray for the bed bugs that were found in our unit. This company did not provide a warranty. The unit was sprayed twice in July, two weeks apart and still there were visible bed bugs scurrying around. The company came a third time and spot sprayed the beds and told us to throw out a mattress. We quickly complied. Two weeks later bed bugs were still present. I started researching bed bugs and concluded the only way to get rid of them was with heat treatment. I found Bed Bugs and Beyond online, gave them a call and talked to Cary Title. I found him to be very knowledgeable and his key selling feature was he provided a warranty. The very day I called he went and looked at the unit. He was truthful and told me the carpet, being worn and dirty would be a problem but he would treat the unit anyway. If required the carpet may need to be removed. After treatment there were no visible bugs for weeks. A dog bug detector found one small bug weeks later. I phoned Cary, he held to his word, under warranty he came back and re-treated the unit. Throughout this process Cary always answered texts, long distance phone calls andwas very professional polite and patient to myself and our tenants. I know if the bugs come back I can count on Cary Title. If you have bed bugs and you want them eliminated quickly, go for heat treatment, Bed Bugs and Beyond and Cary Title.

Approximate cost of services:
$1,400.00
Was this review helpful?