Northern Comfort Windows & Doors Ltd

I had all the windows and screen doors replaced in my home about 4 months ago. One of the screens was slightly damaged so they needed to replace it. When I went to replace the new screen that Northern Comfort sent over it was ever so slightly off and would not fit in the window. I called them to replace it again and to also check the window crank on one of the windows as it continually popped out of place. The service guy arrived today and checked the screen. He said he would replace it shortly and went on to check my window crank. As it turns out you only need to pop it back in place and then snap it to lock it. He realized that the window could use an adjustment due to settling so he made an adjustment and showed me a very quick and easy fix so the windows wouldn't stick when I opened them. Once he finished he went ahead and made adjustments on all the windows! He then took the screen and said he would return when it was fixed. The next thing you know there is a ring at the door and it is the repairman with the screen. He shaved it down in the truck so I wouldn't have to wait.

This gentleman went above and beyond to satify the customer. Thank you very much