Drainpro

Plumbing
Ottawa ON K2G 1G4
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94%

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Reviews for Drainpro

Average customer rating:
9.8 10 (187 reviews)

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Leah Dunlop from Ottawa
Leah Dunlop from Ottawa
1 review Ottawa, ON
10/10

clogged toilet

Had a bathroom reno done last year and have had problems with the toilet clogging ever since. DrainPro sent Matt Quaile over (with another fellow who's name I did not catch). Both were extremely polite and efficient. Matt was particularly helpful in his advice. Would highly recommend to any of my friends.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Glad to hear we were able to help

Melinda from Ottawa
Melinda from Ottawa
2 reviews Ottawa, ON
10/10

Toilet Upgrade

We bought a house with older toilets that were not working perfectly. We were not sure what the issue was so we called DRAINPRO to investigate and pinpointed the issue immediately and remedied it with 48 hours with two new efficient toilets, replacing our outdated toilets. The service was pleasant, timely and aligned with the original quote. Very pleased. No more Plungers!

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for your review Melinda

Courtney from Ottawa
Courtney from Ottawa
1 review Ottawa, ON
10/10

Kitchen Dishwasher Install

Great company and people working there. Steve was fast, efficient and full of information. He was able to also give me pointers on my new fridge water hookup as well. As a new home owner, all the extra information is great to have. Won't think twice to use Drain Pro again in the future. Thanks Steve and DrainPro. (I did not put the right price in the for the service)

Approximate cost of services:
$5.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Always great to hear the good feedback, thanks for your review Courtney.

Ian from Carp
Ian from Carp
2 reviews Carp, ON
10/10

Hose Bib

Hired them to add a hose bib to my home. They did an excellent job. Staff was very friendly.
They have also done work on my plumbing in the past always on time, affordable, and friendly.

Approximate cost of services:
$450.00
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Company Response

Thanks for your review Ian.

A. Warriner from Ottawa
A. Warriner from Ottawa
2 reviews Ottawa, ON
10/10

Plumbing Drain Cleaning

We had a drain problem and Steve did a great job of clearing it and provided us with helpful advice to use in the future to keep the drains running smoothly. He was very professional and courteous. We would highly recommend him.

Approximate cost of services:
$170.00
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Company Response

Always good to hear the great feedback.

J. Ells from Ottawa
J. Ells from Ottawa
1 review Ottawa, ON
10/10

Bath tub clog

Matt and his coworker were very punctual, personable, knowledgeable and explained everything to me. The job was tougher than what we expected but they persevered and reacted quickly to what could have been a mess. They were well prepared and did an excellent clean-up afterward. The rate was exactly what they quoted at the beginning. I recommend them!

Approximate cost of services:
$168.00
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Company Response

Thanks for your review.

Mabel from Ottawa
Mabel from Ottawa
3 reviews Ottawa, ON
10/10

home inspection

We have been working with DRAIN PRO COMPANY for many years. They do all the plumbing work for us. Very professional and reliable people. Thank you so much. KEEP UP THE GOOD WORK!

Approximate cost of services:
$202.00
1 of 1 people found this review helpful.
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Company Response

Always good to hear the great feedback Mabel, thanks for your review.

Heather from Ottawa
Heather from Ottawa
1 review Ottawa, ON
10/10

Toilet flange repair, drain clog

Service was extremely prompt, quicker than any other company I contacted. Matt and his co-worker were super friendly, professional and efficient and the work was done for exactly what they quoted. I thought the price was more than reasonable, and they also offered helpful advice. It is so nice when people coming into your home are friendly and engaging. I now consider Drainpro MY plumber, and I will call them with any other plumbing work I have in the future! I would recommend them to anyone!

Approximate cost of services:
$200.00
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Company Response

Thanks for your review Heather, great to hear we could help.

C Brooks from Ottawa
C Brooks from Ottawa
1 review Ottawa, ON
9/10

Unblock sewer drain pipe

Matt and his helper arrived on site quickly and got right to work assessing the situation. Had some difficulties getting the cable in and past the damage but worked very hard to get it through. Camera would not go through but when larger camera was retrieved it went in without a problem though distance to blockage was difficult to pin point. Turned out it was at 15' and not 22'. The flat price of the work was fair and a lot of hard work was completed for the cost. Many thanks to Matt and his helper!

Approximate cost of services:
$425.00
What could this company do to improve their services?
Ensure the distances the camera shows are more accurate by, perhaps, upgrading camera. Sewer work costs are dependent on homeowner vs city side of water shut-off and it would have been helpful to have had a more accurate distance to blockage and to have been advised that a DVD could have been made of the sewer.
Any advice to offer fellow homeowners facing a similar project?
Homeowner with a sewer problem should first contact their municipality. We ended up having two different cameras, provided for free by the City, check sewer blockage.
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Company Response

Thanks for your review

Michael Mather from Ottawa
Michael Mather from Ottawa
1 review Ottawa, ON
10/10

Toilet & sink replacement

Service fast & efficient. Technicians polite and helpful.
Will use them in future for any plumbing problem & will recommend them to friends. Thanks Matt. Cleaned up and explained all the work done.

Approximate cost of services:
$1,185.00
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Company Response

Glad to hear we were able to help

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.