Eavstrough and downspout replacement
Customer service was great upfront (before the "sale" was made) although it took us numerous calls and emails to have some work fixed that we were not initially happy with after installation. Overall work quality is good and the installer worked quickly and efficiently to get the work done within one day.
After posting this review, Royal Crown Aluminum has taken additional steps to ensure we are satisfied customers and based on that I want to give them a higher rating. Aside from the communication issues we encountered, problem has been rectified, and we are pleased with them overall. Thank you to everyone there who helped, and especially Dorian.
- Approximate cost of services:
- $2,000.00
- Company Response
Hey Michelle,
Thank you for your review on Homestars, we take pride in what we do and I do apologize that the communication played a factor with you being dissatisfied with our services. We take every review positive or negative and discuss it with our team to ensure we are always working together to better our overall customer service.
Thanks,
Royal Crown Aluminum