Boonstra Heating and Air Conditioning

Tom and Matt did my install and from the time they rolled the red carpet out (to protect floors) to the time they were done it was the best service I have ever received. They were very neat and courteous and did a fantastic job. The whole process from calling for the first appointment to our salesperson Scott who was fantastic and taught us a lot of what we needed, to the end project, the prompt service was unexpected but greatly appreciated. The fabulous warranties I could go on and on...I would definitely recommend this company to everyone! Thank you we are extremely satisfied.

Great service delivered very well by Luis! Highly recommend his attitude and skills -- hats off!
Would have rated the company 5 stars had I not had to go to very detailed paper work demonstrating Boonstra's admin and management that the service issue is fully covered by contract. All this when outside was -18 Celsius (early March 2015)...Glad, in the end things, got back on track quickly and efficiently.

Scot & Kyle were very professional, courteous and efficient. The work was done to entire satisfaction. Explained all that was to be done and ensured little disruption to our house.

Boonstra's Heating & Air Conditioning establishes relationships with its customers. They provide consistent quality customer service that we can count on time after time.
Any questions we may have are comprehensively addressed. Any issues that may arise are thoroughly explained to us and effectively dealt with.
We highly value a company that stands behind its service commitment. Boonstra's service is "just right".
Thank you Marco & Ron B for your exceptional service.

Boonstra's installed my furnace & Air Conditioner in 2008. They service my equipment 2/year. I have never had a problem. I have to compliment the staff, the girls have been wonderful & ensure that each time Luis is scheduled. He has been so very helpful to me. My complements to Boonstra's on Staffing!

This past week we had a new AC unit and furnace installed from Boonstra. My initial dealings were with Chris and he was awesome! Very helpful, knowledgable and friendly. He really put me at ease with the job that was required. Thank you Chris!
Then came installation day and Joe & Evan showed up right on time and they were here all day working really hard (furnace is in the attic...not an easy job!) Great guys, very friendly and considerate. These two were amazing! Thanks Joe & Evan!
Both systems are working great and I will definitely refer to family and friends.

The Air Conditioning installers did neat, sound, and careful work. A bit hasty about explaining their check-list at the end and didn't walk me through to show me what had been done. The Duct Cleaners were very thorough and walked us through what they were going to do and afterwards, had done. The technician took the trouble to go back to his shop for the correct air filter and returned to instal it later in the afternoon. Duct work technicians were Scott and Turner. Don't have the names of the Air Conditioner installers. All work done June 9th.

1. I was searching for an odd sized filter and the receptionist went to great lengths to try and track one down.
2, A/C failed to start. Luis arrived at 9 am next day. He diagnosed the problem, (failed capacitor), and checked the system all under warranty. So I had excellent, friendly, customer orientated service from two people who are a credit to Boonstra

This was a new A/C unit replacing an older unit. The anticipated run for new piping ran into an unforseen glitch whereas the original runs were inside finished basement fixed ceilings. The initial thought was to cut into the ceiling at various locations to determine if there were other glitches. I did not wish to do that, so, we started to look at optional new runs. We agreed on a new route which meant drilling through the outside wall from the furnace room and lifting a fair amount of wooden decking so as to run the piping underneath the decking joists. This took a considerable amount of manpower beyond the initial estimate. Boonstra lived up to their quote and worked from 8:30 a.m. until 8:30 p.m.to have a satisfactory conclusion on their and my part.
I would highly recommend this company based on my experience with them as a supplier. They also supplied me with a new high efficiency furnace 6 years ago with no problems.

I am very pleased with the service obtained from Boonstra. Our old air conditioner was beyond repair. A service man came at his scheduled time to assess the air conditioner, followed by a home comfort advisor the next day. We agreed to have a new air conditioner installed and it was done the very next day. The installers were efficient, courteous and left everything in great shape when they left. They went above and beyond our expectations!