Technician excellent - but company needs work
Appliance Repair review in
Toronto
Re: work order 316926
I paid $379 for a dishwasher door and $135 to fix ice maker. I told the company that the dishwasher door spring had broken and could they bring this part so that I would only require one visit. They said yes but the technician did not have any parts when he arrived. Had to take off a half a day two times. Had to pay for two fuel surcharges on the first visit (a fuel surcharge for each appliance even though it was only one trip) and then another fuel surcharge for the second visit.
- Approximate cost of services:
- $379,135.00
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- Company Response
Good Morning Dale, I am very sorry to hear about the issues surrounding your service call, I have alerted upper management to look into this.