I am extremely disappointed with the service I received. I have spent in excess of $1600 on repairing my Viking Fridge and Freezer combo and the repair has still not been resolved, After replacing the mother board and other electronic components and the ice maker the freezer is to having a large amount of ice build up with no ice blocks generated. I am starting to question the competence of the technitian as after repair the refridgerator electronic panel is not properly installed and is loose. I would really like job Elite Appliance agreed to do to be done correctly Invoice # 183443.
- Approximate cost of services:
- $1,660.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. I apologize for the issues still occurring with the fridge, and as per your conversation with Rob we will a Senior Technician address the issue for you tomorrow.
thank you