Viktoria Professional Movers

Ok, so I get a call from my mover at 10:30pm the night before moving (apartment to apartment) that he's bailing on me. I'm panicked, so I start researching alternatives on homestars.ca, and get a list ready to start calling the next morning.

I wake up early and start leaving messages and emails, little hope for salvation under the last-minute circumstances. I start getting replies saying "we're booked solid, sorry" until Viktoria Home Services calls me back and says they'll be here in an hour. Great!

Rocky and Tebor from Viktoria show up just as fast as promised, get right to work, and literally pull my bacon out of the fire. Fast, friendly, professional, working hard with a snow storm about to hit who knows how soon. The bill was super reasonable, no hidden fees that you sometimes read about.

I'd recommend these guys in a heartbeat, and since I'm planning another move in about 1 1/2 to 2 years, I know who I'm calling. I was asked to think about writing a review if I was happy with the service, but that was hardly necessary, I'm now their non-celebrity unpaid (and unasked for) spokeman. I told the Rogers guy who connected my cable that night about Viktoria, everybody at work today, and now all you fine people on the interwebz. AAAAAA++++++

In case you can't crack my Davinci Code above... ya, I'd say I'm pretty happy about the service. Thanks Rocky and Tebor!

I've had some bad and inconsistent experiences with movers on craigslist and was extremely happy to have found homestars and Rocky & his team. I booked the move only one day ahead and based on my description Rocky recommended an hourly rate booking. The truck showed up right on time. Rocky and his team were hussling all day and dealt with our superintendent well. The move turned out to be larger than I originally described (ended up trashing more furniture) and Rocky was supportive and helpful in finishing the job, whatever it was. Closet boxes were absolutely amazing touch and made moving clothes no hassle whatsoever. Rocky disassembled some furniture and re-assembled it properly in the new house. Furniture was shrink wrapped and nothing got damaged at all!! Rocky handled everything with care. The whole experience was completely stress free for me (unlike my previous moves) and I felt Rocky was looking out for my interests rather than his own. In the end, I was billed exactly the hourly rate without any surprises and this made the whole experience a great one for me.

We booked Viktoria only 2 weeks in advance of our move Oct 30th from Etobicoke to 15 min away in east Mississauga. A rep came to our home to provide an estimate. It was decided the best for both parties was an hourly rate for 3 men instead of flat-rate pricing. A deposit was not required. Booking was confirmed by email. For this particular move we were not charged travel time from the yard to the first home and back to the yard again from the second home. Another estimate wanted 2 hours travel time for 4 men at $150 per hour.
We had been in our home 23 years and had a lot of "stuff". There was no time prior to the move to "de-junk". On our own we rented a 16' POD which sat in our driveway 3 weeks prior to the move to give us space to sort, pack and store items since the house was small with no room to spare. Part of the crew arrived on time on moving day with a 24' truck and assessed everything while the rest of the crew arrived a short time later. I had never moved before, I moved in to that house with only a suitcase from my parents home, and so many people I talked to shared stories of movers that never showed up!! I am fortunate to have only moved once and I am thankfull that it worked out well. The POD company arrived very early, although I had requested a much later pick up time, to pick up a POD that was almost empty. Rocky from Viktoria was very calm and very quickly the POD was filled while we amused and stalled the POD driver. There were a couple of staff changes during the move where for a short time there were only 2 men instead of 3. The final price reflected this fairly and accurately. Also Rocky spent some time on short phone calls and to make up for it, there was a half hour where we were charged for only 2 men instead of 3.
Our initial plan was to empty the POD ourselves over the span of a few days at the new house. Thankfully Viktoria was able to empty it for us and stick with us right to the end by also setting up any dismantled furniture and beds. Only one small $34 outdoor table was damaged. There was a faux marble inlay on the top and one 2" corner broke off. No big deal, it was warped from the sun and was probably cracked anyway before being moved. Everything that I cared about was well looked after!! Viktoria works hard to maintain a very good rating on Home Stars. I don't expect to move anytime soon but I would call Viktoria again! Thank you Viktoria!

We had a straightforward move from 2 bedrm apartment to a 2 storey house. The guys from Viktoria movers were right on time, worked hard straight through, and wrapped up everything well taking special care with our piano. They did a great job in good time - we're very happy with their work and I will definately recommend this company to those looking for reliable, quality movers!

We used Viktoria moving company for our move out of Toronto at the end of November. We had a number of different moving companies come by for in-home assessments but stopped looking after meeting Rocky. We continued to be impressed with the entire team on move day. We has quite large sized furniture, and maneuvering the larger pieces out of our 2nd floor apartment with no elevator was no small feat. We did have some hiccups along the way but this team worked through it and never stopped smiling. The move went smoothly in the end, everything was delivered safely, and the team ensure that all boxes were placed in the right rooms in our new home. This is a company that really treats you like family and goes above and beyond to ensure a job is done well. If we ever move again we most certainly would not trust anyone but Viktoria to the job, and will recommend them to friends/family in the future.

I called Rocky at Viktoria 2 days before my scheduled move date. Although it was extremely last minute, Rocky cheerfully squeezed me in for Saturday at 12PM! At exactly 12PM they pulled in to start the move. I greeted them both (Rocky and Andrew), who are really nice guys. They started with protecting everything with plastic wrap and commenced with loading all my stuff. I had a very tight space to move my king size mattress and couch, but they managed to load it all without causing any damage whatsoever. They were also kind enough to drive me to my new apartment!
They final load into my new apartment went smooth (other than a neurotic elevator), and all was done within the price range I expected, no surprises. All in all, I would definitely recommend them to anyone for any moving needs!

I contacted lots of moving companies before I decided to use Viktoria because they came to my house to give me a flat quote which is within my affordable range. I am glad I made a right decision. Rocky and Tibor were great. They were punctual, polite and very careful with our furniture. They stretch warped all items and blanket covered items on truck when transported. The storage we rented was 10x20 and we were not sure whether it would be big enough after the first trip. Rocky and Tibor were very professional and knew exactly what they were doing. They packed all our belongings to the storage which we thought impossible. They knew how to use the space and made very good judgement. We were impressed by their service. If I were you, I will choose Viktoria for moving.

I'd had awful to just acceptable experiences with movers prior to using Viktoria. My expectations were not all that high booking the service. But to my surprise and delight, I had my first GOOD experience with moving thanks to Rocky and Guy.

The morning of my move, Rocky called to tell me that they had a flat tire and would be renting a Uhaul so would be a little late, but assured me that they would meet the time requirements of my condos.

That they did. And they were polite, professional, and efficent. I felt confident and comfortable with their work from the moment they started moving my things out of the unit.

At the delivery address their work ethic was the same. My friend was with me there and also noticed how great the guys were. My belongings were delivered in the shape they were picked up in and I was charged the price I was quoted.

I will definately call Viktoria when I move again and I will suggest them to everyone I know moving in the GTA. Thanks so much guys for easing my nerves and doing a great move.

J. (son) here on behalf of L. and E. P. of North York.

We needed to move an entire apartment (3 rooms, at the third floor) from North York to a detached home in Markham. Two movers showed up at the door, Rocky and his sidekick (sorry, your name escapes my memory at the moment). They arrived 15 minutes earlier than scheduled and started to get to work. There were a lot of bulky stuff to be moved, such as heavy boxes in various sizes, a chest freezer, a couple of old crt-like TVs, bed frames, mattresses and boxsprings, computer chairs, a digital piano (wood finish) and so on. We also had two bulky pieces of furniture that needed to be tossed out (a loveseat and a sofa) and they were kind enough to carry it out for us to the dumpster. We also had a couple of fragile things such as lamps that needed to be moved. All mattresses and boxsprings were covered in pads and/or wrapping. Furniture pieces, the piano and the tvs were also meticulously wrapped. It took about 3 hours to get everything into the trunk, with still room to spare!

We left the apartment expecting to trail them or lead the way, but they told us to go on ahead to the new home and meet them there. Now some (shady) moving companies will often make random stops, driving around the city to 'extend the time' meaning more cost for the consumer! Well, we arrived at the Markham home and after 10-15 minutes or so, they're already at our door! Amazing!

We color-coordinated most of our boxes so it would be easier for the movers to bring it up (which box goes which room, and so on). Rocky was nice enough to remove his shoes and bring everything upstairs since the home is carpeted.

A couple of pieces had to go to the basement. The entrance is slightly narrow making for large pieces to be a tight fit. However, the two movers had no issue - well, maybe a little - but they handled it professionally.

Everything was done ~ 5 hours. Great moving service. We tipped well! I hope that was enough for a big lunch, and a bit more, boys! :) Definitely going to recommend to family and friends. Thanks again!!!

Oh and Maria/Rocky, just a heads up that on that receipt for tax purposes. We already spoke to Rocky after the move, that he'll email it to us in a day or two. I hope you don't forget! Please send it to E P.'s email, the gmail email on file. Thanks again! Really appreciate it!

J. (son) on behalf of L. and E. P., now of Markham ;)

When I was looking for movers to move my 2 bdr. appartment from Downtown Toronto here to Mississauga I was deciding if to take the Van Lines company or family operated. I hired Viktoria Full Home Services - family operated company, with excellent service and affordable rates. They came for in-home estimate, provide me with the flat rate, so I knew how much I'll pay for moving. On the moving day, they arrived 20 minutes earlier, wrapp all my furniture with he stretch foil and cover it with the blankets on the truck. They vere extremly carefull with my furniture, organized it nicely on the truck, they use mattress bags for my mattresses. I have never seen such a perfect movers. I definetely recommend it to anyone who is looking for reliable, affordable and honest moving company. This is my 4th moving in my life and if I'll be moving next time I'll defenitely call Viktoria again!