Convertible Heating And Air Conditioning

The Lennox that came with our house was about 20 years old, and we'd had a couple of pricey repairs since we moved in 10 years ago. We felt, especially with some available rebates, that it was time to get something new.

Usually, we're obsessed with getting multiple quotes before embarking on a project like this. We got two quotes - both from companies with high HomeStars ratings.

Marnie from Convertible presented her recommendations in a straightforward way – and with zero pressure. Her pricing was more than competitive, and my impression was that she was the kind of person who stood behind her product. She answered some subsequent calls immediately and with very clear answers. (The competition, though not "high pressure" did try to get us to commit – or sign something that day to 'hold the price.')

Obviously, we chose Convertible. Great product (a Carrier), at a great price. And, when we had an issue with the furnace (a defective part), Marnie ensured that it was dealt with promptly.

If you're looking for a furnace or A/C unit...you could spend tons of time and angst – or you could just pick the winner and call Marnie.

Seriously. She's honest and her technicians do good work. Save yourself the time and trouble: Go with Convertible.