Acker Home Inspection

Home Inspection
Ottawa ON K2S 1J5
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Home Inspection
Acker Home Inspection
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Reviews for Acker Home Inspection

Average customer rating:
9.9 10 (206 reviews)

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Shawna M in Stittsville
Shawna M in Stittsville
0 reviews Ottawa, ON
10/10

Wish we hired him sooner!

I highly recommend Phil. We used him before submitting our 1-year Tarion Warranty list for a new build and I wish we hired him sooner. He is so thorough, knowledgeable experienced, patient and kind. His report is clear and easy to read. He takes the time to explain all the hows and whys - and explains everything so well that you feel empowered. There were many, many items our builder lapsed on and we would have had no idea. His knowledge of Tarion is especially helpful as the process seemed daunting, until Phil. His support doesn't end with his report. He's there for you through the whole process. It's clear he truly cares about his clients.

Approximate cost of services:
$500.00
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Company Response

Thank you Shawna. I would like to touch on one comment you made, which was our support doesn't end when we finish the inspection. Quite often, I have past clients contact me when they've encountered something that has them concerned and would like my opinion. No matter how long after the completion of the inspection, I will be there to listen to your concerns and give you my professional opinion. Some clients have had to initiate a Tarion conciliation on issues that were not getting resolved or didn't provide a satisfactory result. I help these clients get ready for their conciliation meeting, and in some cases, attend these meeting to support issues being reviewed.

Thank you for you review!

AP in Goulbourn
AP in Goulbourn
0 reviews Ottawa, ON
10/10

excellent service

We had a very pleasant experience. The team is professional and knowledgeable. The inspection report was well done, with all the items that were found and will make our job easier for submitting to Tarion. Thank you!

Approximate cost of services:
$500.00
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Company Response

Hi AP. I'm pleased that our services met your expectations. Thank you for your review.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Professional, thorough and great to work with!!!

Phil and his team were wonderful to work with. They checked every inch of the house and provided detailed information and instructions. I would have missed MANY important things! Furthermore, they were incredibly polite, professional and just really nice people! They were so organized, right down to their printer! They provided me with all the documents, photos and codes for my Tarion submission. I was very confident moving forward as they took away all the guess work for me. I highly recommend their services - they are worth every single penny and then some!

Approximate cost of services:
$500.00
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Company Response

I'm truly pleased that you were happy and satisfied with our services. Thank you so much for your review.

Perlina
Perlina
1 review Ottawa, ON
10/10

New Home Inspection

We called upon Acker Home Inspection to inspect two new homes located in separate developments. Phil and his co-worker showed up on time and immediately gained our confidence. His inspection reports were very well written in comprehensible language and he included myriad photos precisely documenting issues.

Phil demonstrates an exceptional work ethic and truly impressed us with his level of knowledge and professionalism. He is incredibly thorough and did an excellent job. During both inspections, we asked many questions and he patiently provided concise information about issues we were unfamiliar with.

We especially want to give props as he truly went above and beyond by repeatedly making himself available post inspection to advise us on several issues in the report. His reports and photos were of great assistance. When contacted, the response to our concerns was immediate. In fact he returned to inspect the repair work and provided another concise, outstanding report with photos of the remaining deficiencies complete with recommendations.

Professional, courteous, honest, knowledgeable, detail-oriented, punctual, patient, reliable, friendly, (we could go on).

Approximate cost of services:
$425.00
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Company Response

You're making me blush, Perlina. Thank you for your feedback.

Patrick in Mississauga
Patrick in Mississauga
0 reviews Mississauga, ON
10/10

Home Inspection

Great service, thorough and meticulous review, well and carefully explained at each step, lots of good information. Report provided is comprehensive, easy to understand and professionally presented. friendly service, with a very objective tone, no news delivered in an alarmist way even when there were red flags.

Approximate cost of services:
$537.00
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Company Response

Thank you Patrick! My objective is to be informative, not alarmist. I'm pleased that you found value in our approach to conducting the inspection and presenting our findings.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great professional home inspection well needed for my 1 year Ont Tarion new Home Warranty

I was 100 % impressed and pleased with this professinal team of experienced Home Inspectors the main one having an engineering degree to boot. They are very well informed with the New Home Ontario warranty "e quite expediantly. I am realtor of 35 years and will highly recommend this fantastic company known as Acker Home inspection Inc.

Approximate cost of services:
$450.00
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Company Response

Thanks for your review. Its gratifying to receive your compliments as a realtor who has undoubtedly been to many home inspections during your career.

AJ in Kanata
AJ in Kanata
1 review Ottawa, ON
10/10

Home inspection

My girlfriend and I hired Phil and Randy for our 30 day home inspection and were very satisfied with the service they provided. From the response to my initial email looking for information about home inspections to the actual inspection itself they were amazing. I received prompt responses whenever I contacted to them and they showed up on time and were able to find an availability on short notice. They took the time to help us really understand the different elements and systems of our home and provide the information needed to submit our 30 day warranty claim.

Approximate cost of services:
$600.00
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Company Response

Thank you AJ. I strive to ensure that all aspects of your contact with us before, during, and after the inspection are handled with professionalism.

AK from Ottawa
AK from Ottawa
4 reviews Ottawa, ON
10/10

1 Year TARION Inspection

I received a flyer in the mail for Acker Home Inspection. I did my research and was pleasantly surprised with the overall positive reviews online. I went ahead and booked my inspection with Phil Acker & it was an absolute pleasure from the moment we spoke over the phone until the moment he left my home at the end of the inspection.

Phil was right on time, very polite, attentive to detail, & takes his time to explain each and every aspect of the inspection & takes care not to rush any part.

As a matter of convenience, Phil also provides Radon Testing Kits, which I was looking to acquire to test for Radon in my new home.

Phil also has his report ready & sent to you via email before he even leaves your home (how convenient!). The report is also done in the same format as that of TARION's online submission, thereby making it a very stress-free experience to submit the TARION warranty.

Overall, I would not hesitate to recommend Acker Home Inspection for any of your Home Inspection Requirements.

Approximate cost of services:
$475.00
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Company Response

It was my pleasure to meet with you and inspect your home. Thank you very much for your kind review

Private User
Private User
Private User reviews Ottawa, ON
10/10

Year 1 TARION home inspection

Phil and his co-inspector showed up exactly on time. Spent a few minutes explaining the process and then started work in parallel. By the time the review was complete, the report was typed up, ready and emailed to my account! Very professional and they answered some other questions that I had. Impressed!

Approximate cost of services:
$425.00
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Company Response

Thanks for your review. We have our process very well choreographed, having done many thousands of inspections together over 15+ years.

Wayne in Mississauga
Wayne in Mississauga
0 reviews Mississauga, ON
10/10

Year 1 - home inspection

I wanted to take minute and thank you for learning experience when you performed a one year Tarion home inspection for us. We thought you provided detailed information on what you were looking for and how it related to the Ontario building codes. Your explanations of the issues you found were straight forward and easy to understand. The reports and associated photos made it easy for us to include in our online submission to Tarion.

We would highly recommend your services to our neighbours and friends looking for a professional home inspector!!

Approximate cost of services:
$500.00
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Company Response

Thank you Wayne. I appreciate your feedback and recommendations to others.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acker Home Inspection

At Acker Home Inspection, we take pride in performing each inspection with professionalism, integrity, and quality. It is our goal to deliver to you an outstanding customer experience at each point of contact with our firm, including making it easy for you to understand our services, schedule an inspection appointment with us, and receiving a detailed, informative report on the condition of the property you retained us to inspect.
Our service area is Ottawa and surrounding communities, including Kanata, Barrhaven, Orleans, Stittsville, Manotick, Gloucester, Central Ottawa, Arnprior, Carleton Place, Kemptiville, Rockland, Almonte, Russell, and Embrum.

CATEGORIES
Home Inspection
SERVICES
Professional Home Inspections Services for both new home owners and home purchasers. Our services include the use of infrared thermography with all inspections.
SPECIALITIES
Tarion Warranty Claim inspection services. We are Ottawa's leading firm for conducting new home inspections.
WEBSITE
http://www.ackerhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
VISA, MasterCard, Cheque, e-Transfer
LICENSES
P.Eng, RHI [Registered Home Inspector],PHPI [Professional Home & Property Inspector], NCI [New Const
MEMBERSHIPS
OAHI, CAHPI, ASHI, InterNACHI
LIABILITY INSURANCE
Yes
DIPLOMAS
B.Sc.EE, University of Alberta 1977
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.