We contacted Phil Acker because of raving recommendations in our neighborhood and also the recommendations of friends that used Phil. We used Phil for our 30 day inspection and our 1 year inspection.
The inspection was thorough both times. We were blown away by how little we knew about our house! The inspection was thorough. The conversation friendly. Phil or Randy didn't mind me tagging along and asking questions, in fact I got the impression they enjoyed educating me as a homeowner. The report and follow-up process with Tarion was easy to understand.
Once the inspection was complete, and the builder came to fix the issues, two of the issues became contentious. One was securing a bath tub in place and the other regarding an unsupported door sill in our walkout basement. I contacted Phil's office by phone and Phil responded in a timely manner for both issues. I was able to get one resolved. The other, the builder didn't budge, so Phil requested contacting the manufacturer. Despite having already been paid for the work, Phil didn't hesitate to answer questions after the inspection and didn't hesitate following up with the manufacturer to make sure our issues were resolved.
I have nothing but great things to say about Phil and Randy. If you decide to choose them, I haven't come across anyone that's been disappointed with their services.
- Approximate cost of services:
- $400.00
- Company Response
I view the home inspection as a great opportunity for educating home owners about their homes, the basic operation of key components, and preventative maintenance. This is particularly helpful for first-time home owners, so that they can understand how their house works. Thank you very much Nabil, for your review.