Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Pacifica Gates

Fences & Gates
Langley BC V3A 1N3
Write a Review
Write a Review

Recommended Professionals

90%(105 reviews)
90%(7 reviews)
83%(4 reviews)
90%(105 reviews)
90%(7 reviews)
83%(4 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Pacifica Gates

Average customer rating:
1 10 (1 reviews)

Sort by

Private User
Private User
Private User reviews Surrey, BC

First Review

1/10

Customer service leaves something to be desired

We hired Pacifica Gates to build a new gate for our property. I have to say we are pleased with the final product as it looks great and turned out exactly how it was promised. However the service was terrible. It took a lot of nagging and withholding payment to get the job completed and it was finished much later than promised (several months late). There has been zero follow-up service; we have attempted to get Peter to come service our gate for repairs and he has not returned any of our calls or emails. We've had to get another gate company to repair our gate even though it is still on warranty. I'm guessing this is a case of taking on more work than they can handle, but Pacifica Gates is in need of customer service improvement.

Approximate cost of services:
$25,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Fences & Gates pros in Langley?