Zilli Home Interiors

Interior Design
Vaughan ON L4L 8K9
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Write a Review

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HomeStars
Interior Design
Zilli Home Interiors
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87%

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Reviews by rating (past 12 months)

Reviews for Zilli Home Interiors

Average customer rating:
9.1 10 (59 reviews)

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Mila Dok
Mila Dok
1 review Mississauga, ON
10/10

Bedroom Renovation

I recently purchased bedroom furniture from this store , and i am delighted with my experience. Naz was incredibly helpful, patient and professional, guiding me through the multiple options. Naz helped me to select the bedroom furniture and I am very happy with my choice. I highly recommend this store for their excellent service and top-notch products.
Thank you s much, Naz! You are amazing!

Approximate cost of services:
$10,000.00
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Private User
Private User
Private User reviews Vaughan, ON
0/10

Sofa

Pleas avoid shopping here we purchased new sofa from this place they delivered me a used sofa all the seats are sagging and it had verry bad odour we washed 2 of the seat covers there is a huge difference it is avoice this used sofa some one returned it they delivered to me . They have verry bad costumer service I dont recommend anyone to shopping from this place you will be putting you're hard earned money to garbage. Worst place to shopp for furniture.

Approximate cost of services:
$5,000.00
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Company Response

Please allow me to clarify, as we all did in writing and verbally to you, that you ordered, and received, a brand new sectional. As with many upholstery items, soft foams are very common and have nothing to do with the integrity of the furniture.

Many appreciate and enjoy the deep soft seating, while others prefer firmer seating. It is unfortunate that you refused the in home visit to replace all your foams. Our technician would have also provided a tutorial on how to refluff and maintain your furniture over time. Be sure to visit our instagram @zillihome to view our video on maintaining your furniture as well!

Taking back your used sectional after 6 months of use, and replacing it with a new one is unfortunately not an option since all custom orders are final sale.

Feel free to reach out to me if you would like to arrange the in home foam exchange.

Thank you - stay well!

Natalie Papia

LisaL in Vaughan
LisaL in Vaughan
1 review Vaughan, ON
10/10

Excellent customer service

We purchased a new bed last week with the help of Carla at the Woodbridge location. She was very friendly, knowledgeable and had a calm demeanour. She was very patient with us as we had gone to the store twice. I would definitely recommend Zilli Home and Carla for your next furniture purchase.

Approximate cost of services:
$1,800.00
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Company Response

Thank you for shopping with us! Hope to see you again soon!

Private User
Private User
Private User reviews Brampton, ON
10/10

Chairs

I have received amazing customer support from the Zilli Team! The sales i gotten from zilli has been amazing. A lady thay was helping me on getting my correct furniture was awesome!

Approximate cost of services:
$1,500.00
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Company Response

Such sweet words - thank you for the great review!

Sharonjit in Toronto
Sharonjit in Toronto
1 review Mississauga, ON
10/10

Amazing service

We were helped by Lamya, the consultant at Zilli Homes. She provided us with amazing service and dedicated time, even though we were walk in customers that day. We have been repeat customers at Zilli and will always recommend this place to all our friends.

Approximate cost of services:
$3,500.00
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Company Response

We take pride in offering you great service - thank you!

Elina P. in Vaughan
Elina P. in Vaughan
0 reviews Vaughan, ON
10/10

Family room couches

We have been looking for 2 family room couches for a couple of months. We visited Zilli today and Ailsa was extremely helpful. Ailsa helped us pick the right style and size of couches and helped us get a decent price as well.
I would strongly recommend Zilli and Ailsa.

Approximate cost of services:
$7,000.00
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Company Response

Elina,

Many thanks for writing about your recent experience at Zilli Home Interiors. I am glad to hear that you connected so well with Ailsa during the selection process. We always ensure to provide options that our clients can choose from and provide recommendations on your needs.

Kind Regards,

Jurgen Wieduwilt

Giovanna a.
Giovanna a.
0 reviews Vaughan, ON
10/10

Family room makeover

Ailsa our designer from Zilli was wonderful to work with and instrumental in helping us visualize an updated modern family room for us. She worked closely with us and understood our needs. Along with a home visit and a computerized design, she included a hand drawn design of our room so we had a true sense of the overall look. I would definitely recommend Zilli and their team to anyone looking to update their home.

Approximate cost of services:
$8,000.00
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Company Response

Giovanna,

Thank you for taking the time to write a review pertaining to your recent visit at Zilli Home Interiors. Ailsa works extremely close with her clients to provide the utmost service possible. I am glad to hear that this included an in home visit since this allows us a better visual in determining the right selection for your home. Please keep us in mind for any of your future needs and we would be more than glad to continue to work with you.

Kind Regards,

Jurgen Wieduwilt
Sales Manager

Private User
Private User
Private User reviews Aurora, ON
10/10

Single soft 46 inch

Service is very good. Ailsa is such a great sales. I am so satisfied with single 46” sofa as well as the color selected. Good service and product, I will definitely come back

Approximate cost of services:
$1,650.00
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Company Response

Thank you so much for writing a review on your recent experience at Zilli Home Interiors. I am glad to hear that you are enjoying your new sofa and the color you selected. Ailsa takes great pleasure in assisting her clients when selecting the right colour that will go with their existing decor. Please keep us in mind for any of your future purchases.

Kind Regards,

Jurgen Wieduwilt
Sales Manager

Furniture in Vaughan
Furniture in Vaughan
0 reviews Vaughan, ON
10/10

Sofa, Love seat and Ottoman

I visited Zilli home interior store last week and met design consultant. The consultant was very professional, knew the products and the materials used in these products. She help us decide on the right furniture design and colours. By the time we walked out of the store, we were extremely pleased with the service provided by Zilli and its staff.

Approximate cost of services:
$4,000.00
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Ashley in Brantford
Ashley in Brantford
1 review Brantford, ON
10/10

Amazing experience

My fiance and I were recommended to go to Zilli by a family friend for our new home. I must say it was an amazing experience. We were immediately greeted by all staff that were around. We were helped by Emily, who was very knowledgeable. She allowed us to browse, never hovering over us but close by that if we had any questions she was able to answer. She was very patient with us as my fiance and I can be picky. We fell in love with a bed that is on Zilli's website. When we asked Emily about it, she not only showed us the bed in the showroom but she showed us all the possibilities of changing the bed to something we would like. For example, the wood colour - she showed us the different options, the fabric, etc. We asked so many questions and Emily was very patient to provide the answers. We ended up not only buying a beautiful bed but also a sectional. We have been looking everywhere for a sectional that could fit our space but also comfortable. Thank you to Emily and everyone at Zilli in making this experience very enjoyable. We can't wait for our beautiful pieces to come in.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Zilli Home Interiors

Home is where the heart is! Inspired by our founder, Natalie Papia's love for incredible interiors, Zilli Home is a fashion home furnishings store-front and e-commerce shop built for the optimal user experience! Walk through over 60 fully accessorized room settings and get inspired to create your family room, living ...
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