Mr. Heat Mechanical Inc.

Heating & Air Conditioning
Richmond Hill ON L4B
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Heating & Air Conditioning
Mr. Heat Mechanical Inc.
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96%

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Reviews for Mr. Heat Mechanical Inc.

Average customer rating:
9.8 10 (198 reviews)

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csrking
csrking
2 reviews Toronto, ON
10/10

glad I found them

I had an issue with an aging gas fireplace that other companies had no idea what to do about so I was thinking Id have to replace the whole thing but thankfully I found Mr heat mechanical and the guy they sent diagnosed the problem, explained it to me clearly, and had the parts to fix it on hand during that visit.
Other services calls with them have been prompt, professional, and helpful with advice and explanations.
They are now my go-to for anything hvac or gas related.

Approximate cost of services:
$200.00
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Company Response

Thank you for your business and positive feedback.

richard in Toronto
richard in Toronto
2 reviews Toronto, ON
1/10

Fire-place repair charges excessive

We had a pilot light problem. We were told the gas was blocked at the pilot light from corrosion. We were advised the the whole unit head had to be replaced
-Pilot Assembly
-Fast Acting Thermocoupler
The whole job took about 1 hour and the charge was $610.We agreed to have the job done in ignorance, not knowing how simple the replacement would take. We recieved a reciept with no breakdown of the parts and labour. When I called the company and complained the only resolution
offered was to come and remove the parts. That was a ridiculous and
unaceptable solution. The person I spoke to became very defensive and in my view abusive. I explained that I wanted to come to a reasonable solution and remain confident in the companys ethics. I requested a break down of the charges and told the person I would be writing this review.
We are retirees and cannot afford to be used this way. We believe this
price is excessive given the time required and the lack of explanation in advance.

Approximate cost of services:
$610.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We understand that you may have had different expectations for the job that was completed, and we are sorry to hear that you felt the cost was excessive.
However, we would like to address the issue of the threatening behavior during your call to our office and the attempt to negotiate the agreed upon cost. This behavior is not acceptable and goes against the principles of respectful and professional communication.
We take customer satisfaction seriously, but making threats or attempting to negotiate the agreed upon cost is not an appropriate way to resolve a disagreement. The cost of professional repair services is not negotiable, and we provide a fair and transparent pricing structure for our services.
We are committed to providing excellent customer service, but we cannot allow this type of behavior to continue. However, we will not tolerate threatening behavior and will take necessary measures to ensure the safety and well-being of our employees.

Thank you.

Private User
Private User
0 reviews Newmarket, ON
10/10

New A/C unit installation

Existing a/c unit was not working. The mr heat technician quickly diagnosed the issue. New a/c unit was installed on time and on budget. The technician also looked after a furnace issue that he noticed; addressed it while the item was still under warranty. Wonderful, friendly service and very prompt. Highly recommend.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your business and positive review.

VW in Toronto
VW in Toronto
0 reviews Markham, ON
10/10

Fixed my leaking A/C plus new furnace

Have used Nima at Mr. Heat Mechanical for years. He hooked up my gas fireplace, serviced my old furnace until it gave up the ghost and then installed the new one I purchased from them. Most recently Nima came out to repair my leaking A/C. He is polite, extremely knowledgeable and always gives me all the facts. He is also very prompt and reliable any time I have a problem. And prices are very fair. 10 star service for sure!

Approximate cost of services:
$100.00
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Company Response

Thank you for your business and positive review

Pedram
Pedram
2 reviews Richmond Hill, ON
10/10

A/C, Hot water tank and Furnace maintenance, repair and installation

It is difficult these days to find a good HVAC or A/C technician who is both knowledgeable and experienced, and also at the same time, gives you a reasonable price.
The first time I contacted Nima (Mr. Heat Mechanical Inc.) was when I got a problem with my 3-years-old HVAC as it kept shutting down every few days. Before Nima, I brought in couple of other technicians, but none of them could fix the problem. And then after some more researches, I gave Nima a call. He came in within 24 hours and found the problem in the 1st 10 minutes. He fixed it in a short period of time with a reasonable price, much less than what I thought originally. I also used his service for replacement of my Hot water tank and a new A/C installation. He did all with excellent service and reasonable price. I dont usually give feedbacks to someone, unless it is A+ ONLY. Keep up the good work Nima!
Thank you, Pedram

Approximate cost of services:
$8,000.00
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Private User
Private User
Private User reviews Markham, ON
10/10

A/C Unit

I rarely write reviews so when I encounter exceptional service I think it is important that an organization be recognized. Today was over 30 degrees and our A/C Central unit (Condenser) stopped working. It was easy to arrange a same day service call and Mike arrived on time & quickly diagnosed the problem. He replaced the malfunctioning part, cleaned relevant parts and replaced the insulation on the refrigerant line & re-caulked the entry point. The real value-add was that Mike took the time to confirm all the maintenance tasks I was performing to extend the lifespan of the unit. Selecting Mr. Heat Mechanical was one of the best decisions we ever made!

Approximate cost of services:
$430.00
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Omar in Toronto
Omar in Toronto
1 review Richmond Hill, ON
10/10

Best Hvac company i have dealt with!

Mr. Heat Mechanical are true professionals, they are very knowledgeable, respectful and do great work! they went above and beyond to satisfy my clients and my clients couldn't be happier! it is night and day from the last Hvac company I used, safe to say I will be using their services for a lifetime.

Approximate cost of services:
$3,000.00
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Jamie in Toronto
Jamie in Toronto
1 review Toronto, ON
10/10

Basement Renovation

Mr Heat was great. Excellent service, fit our job in promptly and got out job done straight away. Polite and knowledgeable I would recommend him 100%.

Approximate cost of services:
$2,000.00
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Company Response

Thanks Jamie for your business and positive review.

Private User
Private User
Private User reviews King City, ON
10/10

Fireplace Repair

Went above and beyond what was required to get the job done!!! Extraordinary service!!! Will definitely be the company I go to if ever in need again.

Approximate cost of services:
$120.00
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Company Response

Thank you for your business and positive review.

Private User
Private User
0 reviews Toronto, ON
10/10

Gas Fireplace

I have used Mr. Heat three times. They always do a great job, are reasonably priced, and very pleasant to deal with. I will keep on using them for my HVAC needs. Thanks Mr. Heat!

Approximate cost of services:
$150.00
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Company Response

Thank you for your business and positive review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Heat Mechanical Inc.

Mr. Heat Mechanical is HVAC-R Contractor (Heating Ventilation & Air Conditioning & Refrigeration) specializing in Sales Repair & Installation of Heating and Cooling equipment covering the Greater Toronto Area.

Gas Piping for BBQ,Stove Range & Pool Heaters, Central Air Conditioning Sales & Service, Gas Furnace Sales & Service, Commercial Packaged Sales & Service, HRV & ERV Sales and Service.

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CATEGORIES
Heating & Air Conditioning, Fireplaces, and Solar Water Heating
PRODUCTS
Lennox Furnace, Lennox Air Conditioners, Fireplaces, Humidifiers, HRV, ERV, HEPA Filters, Electronic Air Cleaners, Rooftop Commercial Units, Garage Heaters, Unit Heaters, Infrared Tube Heaters, Ventilation Fans, Hot Water Heaters, Tankless Water Heaters, Underground or Above Ground Gas Piping, BBQ line, Stove Gas Lines, Chimney Liners.
SERVICES
Gas Furnace Repair,Lennox Furnace Sale & Installation,Gas Fireplace Repair,Home Humidifier Installation and Repair,Installation of Indoor Air Quality Equipment
BRANDS
Lennox,Carrier,Goodman, Keeprite, LG, Navien, Rinnai, VanEE, GeneralAire, Aprilaire, Honeywell, Trane, American Standard, Bryant, Rheem, York, Nepoleon, Continental,Majestic,Valor,John Wood.
SPECIALITIES
Residential, Commercial, Industrial
WEBSITE
http://www.mrheatmechanical.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
15
RETURN POLICY
Yes. Conditions Apply. Call for details.
PAYMENT METHOD
Cash, Cheque, Visa, Master Card
LICENSES
Gas Technician 1 & 2, Refrigeration & Air conditioning License 331A & 313D
MEMBERSHIPS
HRAI Member CompanyTSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
May Vary By Product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.