Cascade Appliance Service Ltd.

Our 5 year old Maytag fridge stopped working a Friday morning. We called Maytag and were suggested to unplug the fridge for 4-6 hours as it is somewhat common that condensation clugs the ducts that allow cool air circulation between the freezer (still working) and the fridge (warm). When the trial did not work, we found ourselves in a bit of a hurry Monday morning to book a repairperson. We called Cascade and booked an appointment for their very first available spot, Wednesday evening. When Lynda asked us if we had alternate arrangements to keep our food and we confirmed that we did not, she called Steve to arrange a same-day late-evening home call. Steve was fully reliable, showed up on time, properly diagnosed the problem, and came back the very next day with the piece (he picked up himself from the Maytag warehouse) and fixed our fridge. We are grateful to the Cascade team (Lynda and Steve) for their impressively prompt service.

My range broke in the middle of a batch of cookies. I called Cascade and Steve was here, the range was repaired and I finished my cookies before the afternoon was done.

We have used Steve many times in the past. He has always been very punctual and polite. He always asks if he should take his shoes off before entering our home. He inspects the appliance and gives a quote to repair. Once the repair was more involved than what he thought but honoured the quote given. I have recommended him to many family and friends with the same results.

I needed to have my GE Washer repaired, Steve showed up on time, went straight to work and repaired the machine. It has worked beautifully since and I have recommended him to several of my friends who are very pleased with his service. He was very professional, I did not feel he was selling me a part I did not need. I have called him since to work on my fridge with the same, pleasant results.

My gas oven was not lighting. I used a toaster oven for about 2 months until I finally had time to research & call someone close to Oakville. I followed the previous reviewers advice and called Cascade Appliance Repair, they were willing to come within the next 2 hours, but I made an appointment for the next day. Steve arrived on time and was finished in a half hour. Very pleased with the prompt, efficient service & will keep their business card handy. He was "dog-friendly" as well, with my 12 yr old husky.

We have hired Cascade Appliance Repair to repair our dishwasher and our gas stove. Both times, service was quick, polite, clean and reasonable. We would not hesitate to call them again or refer a friend.