1 review Hamilton, ON Joined 2013/07/25

10/10

Roofing review in Hamilton

07/25/2013

I was in desperate need of a new roof as it was leaking very bad. Richard showed up on the same day that I called him and put 2 tarps on my roof to stop the leaking even though I had not signed any contracts. It was this act that made my decision easy. I am more than happy with the finished roof. Very polite, professional and easy to work with. The roof was done and cleaned up in the discussed time frame. The contract and warranty were easy to understand and Richard remained on site until the completion of the job. I was worried about hiring a roofing company that would send the "average Joe" roofers but this was not the case. Very skilled contractors and would confidently recommend to anyone who wants quality that will reflect in the value of your home.

Job Price

Approximate cost of services:: $7,000.00

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Hamilton

1 review Ancaster, ON Joined 2013/03/01

2/10

FIND SOMEONE ELSE

Ancaster

03/01/2013

Richard from this company has no customer service skills as I had my 30 years old roof changed by them. I had NO water leaks from anywhere until they changed my roof, then I called them and he is arguing with me because he was trying to not come out and saying that its not his roof that i'm getting leaks from. I would not recommend them at all as good luck if they have to do any fixing or adjusting! now there is a puddle of water in the winter with the risk of my old parents falling and breaking legs...Horrible experience!

Job Price

Approximate cost of services:: $6,000.00

0 of 2 people found this review helpful.

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Company Response: This was an issue thatbwas clearly diacuss3dbbefore anu contractsnfor work were put together. the customer regused the recommended wall flasgingbwork. we asked again during install to confirm and the client denied to urgent recommendation.
Since we did notify the homeowner of this issue before the time of installation and again during install to confirm their decision; we gave the homeowner what they wanted. we immediatley returned to investigate as soon as the first call came through the office we were their that same day. after reminded of their decision, we offerd to come change out the area on the garage but they would still have to pay for the flashing work as it was declined.
Shortly after we recieved word from the "daughter of the homowner" who was now accusing us of avoiding our responsibilties so we set a meeting with the daughter and the father(customer) to discuss in person, onsite.
The need of the same solution, which was to have replaced the wall flashing during the initial roofing installation, was again refused and was demanded we fix it for "no extra charge. We can't keep circling back to people they were already advised multiple times. The ice is building up and coming in during the thaw. Lesson to be had here, when a professional tells you you need something replaced because it will affect the warranty it is important to let them, and you will be glad you did.
The Courts have told us the alternative is for us to do the required work anyway and then take it to the judge if the customer wont pay. we all learned a lesson here. lets keep building great roofs that last.

B. J. from Hamilton

2 reviews Hamilton, ON Joined 2012/12/11

0/10

Work does not meet building code requirements

Hamilton

12/11/2012

The installation does not meet building code requirements. We have been waiting for over a year for them to proplerly complete the job, to no availl Phone calls are not returned. Once we got through, and they promised to be back, but have yet to have any action.

Job Price

Approximate cost of services:: $7,000.00

1 of 2 people found this review helpful.

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Company Response: This review is a bold faced lie. I would love to know who this is so we can rectify the situation. We know yhere was a competetitor company called Sameday Service which is now out of business. We always service our customers with the most strict adherence to all local building codes. we are licensed with the city building department. If there truly was a problem we would expect people to go to the buiding department to contest. This review is false

Jill from Hamilton

1 review Hamilton, ON Joined 2012/10/18

10/10

Strip and Shingle Roof

Roofing review in Hamilton

10/18/2012

Sameday did an amazing job on our roof; (on Greeningdon Drive) they were on time, fast and did a quality job. They cleaned up our yard of any debris and left everything as it was. We are very impressed with the owner Richard who was onsite the entire job..excellent customer service, polite.
Highly recommend this company!!

Job Price

Approximate cost of services:: $4,700.00

2 of 2 people found this review helpful.

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Stephen in Ancaster

5 reviews Ancaster, ON Joined 2010/02/28

First Review

10/10

Caulking and minor roof repair

Roofing review in Ancaster

02/28/2010

Finding a roofer to do roof repairs is very difficulty.The big companies are not interested in doing maintenance work unless you want to replace the entire roof . Richard from Sameday Roofing not only returned my call - but came out the same day and did some roof repairs. Kudos to Richard.

Job Price

Approximate cost of services:: $250.00

2 of 2 people found this review helpful.

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Company Response: thank you for your support

Sameday Roofing

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