Sameday Roofing

Roofing
Hamilton ON L8L 7S8
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HomeStars
Roofing
Sameday Roofing
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90%

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Reviews by rating (past 12 months)

Reviews for Sameday Roofing

Average customer rating:
8.8 10 (44 reviews)

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Deb in
Deb in
1 review Hamilton, ON
10/10

Roof Replacement

I would highly recommend Same Day, from the initial contact with Rich to completion with Shane and crew, they were terrific to work with. Our roof was in poor condition and desperately in need of a complete update. They came within a week of our signed agreement. The team was professional and left the property immaculate. Some siding work was also required and while we were arranging for that, Rich came by later to cover and tape any areas where there may be potential leak which was much appreciated since we were due for heavy rainfall. A great experience with little disruption, well worth the money spent.

Approximate cost of services:
$7,400.00
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Company Response

thank you so much for taking the time to review our Services we really appreciate your work and we're really glad you were looking for a good proper job because that's the kind of work we like to do if you have any problems don't hesitate to call

Private User
Private User
Private User reviews Hamilton, ON
10/10

Practically super heroes

My experience was the complete opposite of the previous negative review. It’s true that when you call, they will take your information and have a specific team member contact you. I worked with Richard who opened a file for me right away over the phone and he was on my roof within an hour. He didn’t talk about other companies at all. He just talked about getting my roof fixed. And since I’m a first-time home owner, he took the time to explain the problems he saw and different ways of approaching a solution as part of the inspection.

Unfortunately, because of on-going rain, they couldn’t fix the roof on that same day. But Richard CAME BACK to the house and taped up the problem areas just to help tide me over until the weather starts to cooperate and they can get back to work. Again, these two visits all happened within an hour. I’m really happy with the experience I’ve had with this company thus far. Super responsive, professional, and helpful.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much. We are glad to help

Joe in
Joe in
1 review Hamilton, ON
0/10

Service

These guys were so pushy on the phone and spent so much time criticizing other companies I was so turned off. They told me not to waste their time by asking them to actually look at our roof in person. He proceeded to tell me how busy they are. Anyone that spends so much time criticizing others to make themselves look good is not credible to me. I decided to go with another roofer who didn't need to insult others to get my business.

Approximate cost of services:
$0.00
1 of 3 people found this review helpful.
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Company Response

Although we can all agree that focusing on the positives is important in life, a roofing project is not all sunshine and rainbows. Having been in the industry for 16 years and built a great credible reputation and we're quite often the ones called in to fix other roofing companies' short falls resulting in many people reaching out to us; needing to repair or have a total replacement. Most of the time these issues are caused by things being overlooked during install and can be relatively simple to fix if your an expert. We all know details can cost a homeowner a lot of money especially when they take pride in their investments even when they hadn't budgeted for it, often taking away from other things like family vacations or a child's educational savings.
Although our commitment is to homeowner satisfaction, as a roofing company it is important to make money. Great roofers are hard to find and they deserve to be paid well. we believe that it's in our and our customers best interest to protect our time and our customers time as well to be efficient for our customers like they are our family, and educate them and offer them options so that they can have a roof that will serve them properly. We're sorry you felt our approach was aggressive, but we believe strongly in our service.
We offer two types of service: a repair service that includes a $500 minimum service charge, which can count as a deposit for a full replacement, or a full replacement which begins with a free remote inspection.
However, you refused our free estimate and demanded an immediate on-site inspection refusing to pay any compensation despite the fact that we explained we have dozens of people already awaiting our service. So, your comment regarding not viewing your roof is misleading.
When requesting a total roof replacement, due to our busy schedule, we ask for your email and home address. With your permission we do a 3D satellite inspection. From here we can measure the roof completely, account for any vents, skylights or unusual architecture. We can offer you a very accurate quote from our satellite inspection. Upon receiving your quote, if the homeowner decides they interested what we offer , we book an on-site inspection to speak with our customersin person and personally inspect the roof.

We apologize if you think this is lazy, but in reality this saves not only our time, but allows our customers to get a quote within a day or two instead of a week or two and we're helping the environment by reducing emissions.
In closing. We never insulted any on. We speak truths and anyone that isn't being bombarded with calls right now is probably not a very busy company and we are thankful we are not one of them. We work very very very hard for happily paying homeowners that understand how great people should be paid for their time. This review is from a person who called in and was being aggressive and pushy. HOPEFULLY he found what he was looking for. Thank you because we really do care!!

David in Hamilton
David in Hamilton
1 review Hamilton, ON
10/10

Roof Repair

115 km winds took some shingles off of our roof this past week. I was skeptical to call the roofing company that put the roof on this house when it was built 7 years ago. I researched and found great reviews on Sameday Roofing. Richard the owner was prompt in returning my call. He had his crew out very quickly. Shane was terrific and the price was very fair. He and his team did the repair and fully inspected the roof for any other loose shingles. I will be calling Richard when my roof needs full replacement. We are extremely pleased. Thanks Richard, Shane and team. David&Debbie

Approximate cost of services:
$350.00
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Company Response

Thank you so much

aslocki in Stoney Creek
aslocki in Stoney Creek
1 review Hamilton, ON
10/10

Roof replacement

Richard and his team at Sameday Roofing Systems work fast, efficient and do a quality job. The quote we received was competitive with others and was honoured at the end of the job. Interacting and dealing with Richard was excellent. He is forthcoming and upfront with you, with nothing to hide. There are no corners cut and I truly believe these guys have the homeowner's best interests at heart; even going so far as to push up the job a few days early to get the roof done before the weather turned for the worse. They do the best job possible using superior quality materials.

Approximate cost of services:
$6,000.00
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Company Response

thank you for your support

Private User
Private User
Private User reviews Hamilton, ON
10/10

NEW ROOF

Im really happy with job,excellent hard workers all day, meticulous honest performance.very clean attic insulation and a roof install like no other.the estimate they give you is the price you pay.no hidden costs whatsoever i highly recommend this company for your project.Moe from stoney creek.

Approximate cost of services:
$8,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you for your support

ajmalsayed0 in Port Colborne
ajmalsayed0 in Port Colborne
1 review Port Colborne, ON
0/10

Roof replacement

Beware of this roofing company. This roofing company is not honest with their job. I called them and emailed them and they do not respond back. They are good at grabbing money and fleeing. BEWARE. Find other local companies. The good reviews are all probably fake.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
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Company Response

First things First, we do not and have never taken a deposit from a customer or "dissqppear after getting paid
We dont even take any payment until the job is thoroughly completed and customer is satisfied. as well we spend more time thoroughly checking and double checking on quaility and details especially cleanup.

Secondly, i have personally done all of our over 4200 roof projects. we have checked the emails and phone records thoroughly to get to the bottom of this and we don't see anyone with your name having called in or emailed.
THIS IS A FAKE REVIEW
We are definitely in the business of taking care of our customers.

we dont work out of Portcolborne Not sure how this persons review can say we grab money and flee since we have never even communicated with you about work or have been paid at all from you or anyone to do work for you? Especially since you did say in you review that you had never spoken to anyone because no one returned your message?

Your review is a fake angry slander comment full of lies. We never take deposits for roof jobs. Payment upon completion, even for smaller service call type things.

If there is anything you need Please contact us directly at samedayroofing@gmail.com or call us 9055444667
Thank you for taking the time to read our response. we really do care

Stew in Hamilton
Stew in Hamilton
1 review Hamilton, ON
10/10

New roof and eaves troughs

From estimate to completion, Sameday Roofing represents themselves with absolute professionalism and integrity. Both Shane and Rick lead by example. They were onsite and on the roof from start to finish, taking great pride in what they do and how they do it. They lived up to the promise in their name, even though in took until almost 9:00 pm to lay the last shingle of the day. Next morning bright and early, there they were along with two employees to touch up, clean up and put everything back in its place. Definitely a first-class job by a first-class company that has earned our respect, trust and praise. Thanks guys.

Approximate cost of services:
$7,500.00
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Company Response

thank you for your support

Joseph in Toronto
Joseph in Toronto
1 review Hamilton, ON
10/10

Replacement Roof

I had my roof redone by Same Day Roofing. Rich, the owner, came to my house and gave me a quote for the job which came in lower than the other quotes I received from other roofing companies. Rich and his crew came and redid the roof in one day, and even did my shed free of charge! They were very courteous and pleasant to talk to and very diligent at making sure that any mess was cleaned up. All materials used were high quality. They didn't cut any corners and did the job right, the first time. Great work Rich and crew! Highly recommend!

Approximate cost of services:
$10,000.00
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Company Response

thank you for your support

David in Hamilton
David in Hamilton
1 review Hamilton, ON
9/10

To anyone who is shopping for a roofing company:

To anyone who is shopping for a roofing company:
I am writing this review in order to give my thanks to Sameday Roofing for their great service. Approximately ten years ago Sameday Roofing replaced my roof. Recently I called Sameday roofing to replace a tile that had been removed by extremely strong winds. Richard and Shane responded immediately, they were on my roof the very next day to replace the tile and inspect my entire roof for any irregularities. I would characterize their service as thorough, efficient and very professional. I strongly recommend Sameday Roofing for anyone concerned about receiving premium workmanship and follow-up care from a roofing company.

Approximate cost of services:
$0.00
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Company Response

thank you for your support, we are curious to why we got 9 out 10 stars for our amazing work and service?

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sameday Roofing

Specializing in Residential Re-roofing. Certified GAF Contractor. Licensed with the City of Hamilton, Fully insured. Professional roof installation and cleanup. Call for your Long term roofing solution
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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