The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Rita L.
Rita L.
1 review Calgary, AB
10/10

Toilet Leak from the main floor to the basement

Adam Carnell worked diligently to stop the leak that started from the main floor toilet to the bedroom in the basement. He turned the mains off and covered the bed etc. with tarps and had to cut holes in the ceiling. He vacumed the toilet on the main floor to remove all the water that had collected and removed the toilet. He did a house inspection and advised me to get a few things done to main safety in the house. I have signed up for the Platinum Club. Adam interacted with the Alberta Fire and Floor Restoration personnel.

I would like to thank Adam for his excellence, knowledge and patience.

Approximate cost of services:
$733.00
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Company Response

Way to go Adam! That sounds like quite the ordeal. Leaks can be pretty tricky and it's astonishing at what water can do to a property. Thank you for inviting us over so that we can get everything fixed up for you. We also appreciate that you took the time to share your experience with us. Happy Holidays!

Curtis C.
Curtis C.
1 review Medicine Hat, AB
10/10

Bathroom plumping repair

Considering we only called in the plumber for a quick, last minute check for peace of mind only to find out we needed over a thousand dollars of work done we didn't know about, the plumbers had it working against them from the very start for us to walk away happy in the end. They did it though, even after just the inspection visit we were happy with agreeing to have the work done. We felt they were honest, friendly, and really just wanted to help us. We really hope it will be years before a plumber has to come again but know who we'll try first when the time comes.

Approximate cost of services:
$1,200.00
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Company Response

We will only recommend work that we consider urgent or that will save you money in the long run. What can often be the case is that homeowners are surprised when a professional finds things that have been left in disrepair and require attention. This is of no fault to the homeowner, of course. If you don't know what to look for, in can be difficult to spot trouble spots. We're happy that we could help you, Curtis C. If you have any more trouble with your bathroom, a reminder that all of our work is covered by warranty. Happy Holidays!

grubbypaws54
grubbypaws54
1 review Calgary, AB
10/10

Kitchen repairs under sink

Replaced copper pipes & valve under sink. Home inspection, advice on priority items that should be fixed

Approximate cost of services:
$435.00
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Company Response

We hope you enjoyed your complimentary Home Inspection, grubbypaws54. It's always a great opportunity to spot trouble items early. Thanks for your review and Happy Holidays!

Ryan
Ryan
1 review Edmonton, AB
10/10

Washroom

Awesome people they really help me a lot,they also give advices for me to do in my renovation.

Approximate cost of services:
$415.00
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Company Response

Renovations are always super exciting! So much so, that we often are just happy talking about them with our clients. Thanks for the great review, Ryan. Good luck with your reno and Happy Holidays!

larissa.kamryn1089
larissa.kamryn1089
1 review Blackfalds, AB
10/10

Fixed the bathroom toliet.

This man was very friendly and very helpful. He was kind and understanding. I have had many repair men come to the house for various reasons and he was the one of the firsts to not make me feel uncomfortable in anyway.

Approximate cost of services:
$300.00
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Company Response

That's great news! We understand that it can be an uncomfortable experience to invite a stranger into your home. That's why we always treat every house (and homeowner) like family. You can always count on us to be professional, courteous and polite. Thank you for taking the time to share your experience with us! Happy Holidays.

Margaret
Margaret
4 reviews Calgary, AB
10/10

An issue with our furnace

The work was fixing the thermo coupler, our furnace went out and we replaced the coupler ourselves, a piece was broken which they replaced. Works efficiently for all your plumbing & heating needs!

Approximate cost of services:
$266.00
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Company Response

We love it when a plan comes together! Thanks for your great review, Margaret. We're happy to hear that you're gonna stay warm and cozy this Holiday Season.

Krystle &.
Krystle &.
1 review Edmonton, AB
10/10

Kitchen sink leak repair

Ali came in to diagnose and repair a leak under the kitchen sink. He was informative, friendly and courteous. He took the time to explain the issue and the steps to repair it and presented three options for new faucets (as our faucet was the issue). He wiped up the water that had accumulated under the sink and ensured everything was clean before he left. He also took the time to do an inspection on the rest of our home and explained the issues to me clearly and in terms that were easy to understand. Excellent service and I'm happy to continue our diamond club membership based on this standard that we have seen over and over again from their employees.

Approximate cost of services:
$706.00
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Company Response

Thanks for renewing your membership, Krystle &.. Ali joined our team this year and he's been making splashes in the company (good ones, of course. Sorry, plumber humor). It's great to hear that your Kitchen Sink is back up and running again. Thank you for your great review. Happy Holidays!

ltetzlaff
ltetzlaff
1 review Calgary, AB
10/10

Service work.

Work I believe was good but for a leaking tap, $574.51 is very expensive.

Approximate cost of services:
$574.00
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Company Response

Thank you for your review, ltetzlaff. We'll share your comments with your technician.

miss.sara.p
miss.sara.p
1 review , AB
10/10

Unclogging a drain

They did a fantastic job! They reviewed everything before proceeding with Work to make sure I was ok with it, explained everything, were very knowledgeable and courteous. I’ll definitely call them again when i need a plumber!

Approximate cost of services:
$500.00
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Company Response

We'll be here! Thank you very much, miss.sara.p, for the kind words. We are very happy that we could unclog that drain for you. You'll be excited to hear that we are always available day or night, weekends, even Holidays! All the best to you. =)

Christopher
Christopher
1 review Calgary, AB
9/10

Drainage blockage and diagnosis

Extremely professional in apperance, demeanor, process, client liaison, and systems knowledge. Adam came with all tools and systems needed to perform the entire service call. I have worked in commercial plumbing for 15 years and the level of presentation performed by Adam would be in the upper 5th percentile of everything I have ever witnessed. As someone who works in the industry I thought that prices were a bit high, but the quality of work was even higher.

Approximate cost of services:
$1,200.00
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Company Response

Thanks for the shining review, Christopher! We share your opinion on Adam as well (He's fantastic!). You'll be happy to hear that we offer a lot of added value within our pricing (including, but not limited to, warranty and complimentary home inspections). Happy Holidays!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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