The Gentlemen Pros Plumbing, Heating & Electrical

Dan, the gentleman from the Gentlemen Plumbers, was prompt, clear, committed, knowledgeable, and the solution to our big problem of the week -- sewage backup in the basement! At times he even went out of his way to help us. We are very pleased with his very high level of service.

Wayne and Vern came right on time and were very professional in their diagnostics of the Navien unit. It was not easy to figure out the problem but we are pretty sure it's now fixed. They offered to come out right away if it cuts off the hot water again.

Brian was prompt, attending site within one hour of my call. The person who dealt with the call was pleasant and helpful. While the costs were high, Brian was professional and explained the costs prior to completing the work. A pleasure to deal with these people...good job Brian.

Very professional and knowledgeable about the product. Not rectified but left us with phone number incase recurs.

Tom and Mike were very professional and were able to explain everything before proceeding to unplug my drain.
They did a great job and showed me exactly what was happening at the time. In the end they showed me on the camera how clean the drain was after the fix.
I enjoyed their friendly manner and they cleaned up everything before leaving. Even cleaned my sinks.
Great job guys !

The service was excellent and professional. They’re expensive - but worth it. Would highly recommend Sean. Thank you.

On Sunday evening (two days ago), I discovered a slow leak in our basement, which had been going for some time unfortunately as water had been seeping out from our tenants floor (good thing it's vinyl and there will be no damage!)

The Gentlemen Plumbers came early this morning and did an awesome job replacing the leaking pipe. The cost was relatively high because they had to drain all the pipes and then make sure they got the air out of all the pipes because the leak was on our main water supply. They also did a free inspection in the process and found two minor issue that we will address in the near future. My son (who owns the house) was so impressed with their level of expertise that he signed up as a member on the spot. I really like their flat-rate, sign ahead of time approach, their professional and friendly attitude and the first-rate job they did for us.

As you can see from the pictures below, the leak (bottom pic!) occurred at a point of connection between what used to be a galvanized steel bracket and the copper pipe. The repair was made with plastic coated copper attachements and they also fixed the upper pipe (not shown) with plastic attachements because they could fix them on the plastic tubing which reduces any friction on the metal part. So yeah. Super clean job, efficient, polite and thorough. Makes me feel good to know we are now members for their services because they guarantee the work for 2 years!

Came to look at my hot water tank, told me what was wrong and showed me how I could fix it. Also looked at my tub taps while he was there and fixed it. Very friendly fellow, was very comfortable around him

Nick was very good. He found the issue and cleared the lines. He was also very informative regarding some sligh issues from the general inspection he completed.

I’m very satisfied with the service it’s been explained how things been done . Excellent service