The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Pkaszor
Pkaszor
0 reviews Edmonton, AB
10/10

Kitchen sink plumbing; inspection of furnace; augering

We had a plugged kitchen sink but also numerous small problems that required proper fixing. Adam was polite, gave clear feedback and was very professional re: his work. Very thorough.

Approximate cost of services:
$2,300.00
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Company Response

Thanks so much Pkaszor, we appreciate your review of your time with Adam. What a relief to get all those pesky plumbing problems out of the way. We are thrilled that you got everything fixed up and in tip top shape! Enjoy your summer.

Trevor
Trevor
2 reviews Edmonton, AB
10/10

Drain issue

Kyle was knowledgeable, friendly and professional. He showed up when expected and took his time explaining everything he found and what he was doing to solve our drainage issue.

Approximate cost of services:
$600.00
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Company Response

Hi Trevor! Thanks so much for reaching out to share your experience with our company. Kyle is a friendly guy with a lot of knowledge to share. So glad we could take care of your drain issues and get your system flowing for you again. Many happy flushes to you Trevor!

Trevor C in Hinton
Trevor C in Hinton
3 reviews Hinton, AB
2/10

Need to do price check to keep them honest

Additional charges from the additional quote that I was given, not very honest... went in for a nozzle replacement and convinced me I NEEDED a whole faucet replacement, will not give them job again

Approximate cost of services:
$700.00
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Company Response

Hello Trevor C in Hinton, we are sorry that we did not meet your expectations. We do all that we can to ensure we are upfront in our pricing with our straight forward pricing guide and obtain signature authorization before we start any work. We also try to provide as many options as we can so that our customers can choose what they are comfortable having done. In some cases, we know that simply repairing something is not in the best interest of our clients and we may suggest replacement in that case. We have tried to find you in our system so that we can reach out and learn what went wrong here, and how we could do better. We can't seem to find you in our database, and we don't service the Hinton area at this time. If someone feels we haven't delivered, or believes we are not being honest, we take it very seriously. If we did provide services to you, we would like an opportunity to make this right. Please feel free to reach out to our customer care specialist Mauri at 403-204-8016 or via email at mauri@thegentlemenplumbers.com

kloepel
kloepel
1 review Edmonton, AB
10/10

Toilet repair/replacement

Thorough and patient work; Kyle made sure to explain what he did and why. Very satisfied.

Approximate cost of services:
$800.00
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Company Response

Hi kloepel, We are so happy that you're satisfied. We love helping our customers out and making sure that a tough plumbing problem gets resolved. Thanks for the kind review. Enjoy your summer!

Sara
Sara
1 review , AB
10/10

Tub valve replacement

I had to have someone come out to look at the cause of a leak from my jet tub. Tom showed up and was quick to find the problem. He clearly explained my options to me. Went through costs associated with each option as well. We got whole new valve installed and he explained what I need to do to seal after I replace the tile. The tile was loose likely due to the leak so tom said he could remove the loose tiles in their entirety or wait for them to fall off in which they could break. I agreed that he take them off. Everything was explained clear and the mess was all cleaned up. Leak is repaired.

Approximate cost of services:
$1,200.00
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Company Response

Hello Sara, Leaks can be stressful and we are glad that you are well educated in your system now and all dried up! Thanks for taking the time to write in about Tom and your leak, I wonder if he could get us a couple dry summer days too?! Thanks again Sara!

salo1
salo1
0 reviews Edmonton, AB
10/10

Bathroom plumbing repair (toilet sink )hot water tank flush. Washer hose and taps changed,

Very satisfied with work (5) and would verbally recommend them (5) Had all parts
Work was done in a neat & clean fashion
Service man was knowledgeable about repairs done and worked quickly and efficiently. Spotted safety concerns and I had them fixed. Will use company again.

Approximate cost of services:
$2,400.00
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Company Response

Hello salo1, thank you so much for your stellar review. It looks like you had a few issues that needed addressing and not much time to waste. We pride ourselves in having fully stocked trucks to take care of most everything on the spot. We are glad it was efficient and quick for you with one of our highly trained techs. Glad we got you back into tip top shape with your plumbing system. Have a great summer!

chrisofcanada
chrisofcanada
2 reviews Calgary, AB
10/10

Gas BBQ Install

Adam installed a port on my deck for a natural gas barbecue. He came fully prepared, and it was quick and easy. Also did a free home inspection which revealed some other things I need to consider. Very helpful.

Approximate cost of services:
$400.00
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Company Response

Hello chrisofcanada. We are so glad that you are up and running for BBQ season. We are also pleased that you have some peace of mind knowing what to expect and watch for in your plumbing system. Adam and all of us at the Gentlemen Plumbers wish you happy grilling!!

marek.malac
marek.malac
0 reviews Edmonton, AB
10/10

toilet drain modification.

All was good. Clean. Professional. Finished quickly. Actually as a result the hourly rate comes to about 200 CAD per hour.

Approximate cost of services:
$600.00
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Company Response

Hi Marek.malac, thanks so much for taking a moment to write a review. We are glad that you found our service to be professional and a great experience. We offer our straight forward pricing as a fair way to ensure you know the price up front that doesn't change even if your technician would have taken twice the time on your toilet drain modifications. Glad it is working for you and that you are happy with your flushing capabilities now.

LB
LB
0 reviews Edmonton, AB
10/10

Sump, toilet replacement etc

Kyle was very efficient and he took the time to explain everything to me. I would recommend him in the future.

Approximate cost of services:
$2,000.00
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Company Response

Well thank you so much LB for writing in to let us know how Kyle was at your service appointment. We think Kyle is really good at helping people understand their system and what options they have too. Thanks for sharing!

jettyq5
jettyq5
0 reviews Edmonton, AB
10/10

Sump pump

I needed a new sump pump as mine stopped working and had water in basement. Professional and thorough. Fees were reasonable. Options and work explained. Service was outstanding.

Approximate cost of services:
$1,000.00
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Company Response

Hello jettyq5, we know how stressful a sump pump malfunction can be! We are so glad you are now back up and running for the rainy season so you can enjoy your summer. Thank you so much for taking the time to write in about your experience and the outstanding service. We will be sure to pass along your kudos to our tech and make his day! Thanks for sharing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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