The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Private User
Private User
Private User reviews Strathmore, AB
10/10

Repiping main water shut off and outlets of hot H2O tank waterlines; new toilet installed

As usual with The Gentlemen Plumbers, there are not enough adjectives to describe both their outstanding professional service and courtesy. Before our rather lengthy and extensive upgrade, Andrew and Michael carefully explained, among other things,the work to be done, the cost of the job, the guarantees on parts and labour, and our discount as Diamond Club members. After the work was done, we also heard and discussed the results of our complimentary home inspection. We appreciate the fact that the Gentlemen Plumbers communicate with their colleagues on a case. Dan, who had done terrific work on our first plumbing problem, had written up and estimated this current job. Although Dan wasn't available for our job, he shared his report of our case with Andrew, so there would be continuity of service. So we didn't have to try explaining the complicated upgrade when the Gentlemen Plumbers came to our home. Now for those adjectives describing our Gentlemen Plumbers: friendly, courteous, customer-oriented, patient, knowledgeable, great communicators, thorough, efficient, neat, precise--in a word excellent!

Approximate cost of services:
$2,819.42
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Company Response

Dear Private User - Wow that is exactly what we strive for, what an incredible review and for you taking the time to go on Homestars and doing this. Our technicians do in fact communicate with one another if one isn't able to go out they detail everything to ensure you or any of our customers receive the best service. from our highly experienced technicians, and leaving your home the way they find it. Again we thank you and look forward to servicing you again in the future.

Steve in Calgary
Steve in Calgary
4 reviews Calgary, AB
10/10

Multiple house related repairs including maintenance

Wayne repaired 2 valves in bathroom, augured water line to sewer and cleaned furnaces. great job. Explained all activities clearly. Indicated where new repairs may be required. Excellent response time as well.

Approximate cost of services:
$1,700.00
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Company Response

Hi Steve in Calgary, It sure is great they had all of that resolved for you. As part of our Home Inspection they can determine before issues arise if there are any - just part of our great customer service. Thank you for a fabulous review. We look forward to servicing you in the future

Private User
Private User
Private User reviews Calgary, AB
10/10

Fixed slow leak from my toilet in under 2 hours

Very pleased with the service and satisfied that the job is done properly now. Peace of mind that it won’t leak again or it’s a free fix for the next year is good too

Approximate cost of services:
$400.00
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Company Response

Dear Private User, It really does boil down to peace of mind, and with the qualified plumbers we have you can always count on The Gentlemen Plumbers. thank you for the review and look forward to servicing you again.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Replace leaking toilet and burned-out garburator

Blair was friendly, professional and efficient. He explained all my options clearly. He crossed town to get a toilet in the colour that I wanted. He did the work well and left the place clean. I couldn’t have asked for more.

Approximate cost of services:
$1,800.00
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Company Response

Dear Private User, We are so pleased that Blair installed exactly what you were looking for. We always offer options and for this exact reason our customers are our first priority, look forward to having you use our service in the future.

Lois
Lois
15 reviews Calgary, AB
8/10

Reinstall kitchen faucet

Reconnected existing kitchen faucet following installation of quartz countertop in kitchen. Felt price was high but job was very professionally and proficiently completed. Left place neat and clean and everything working satisfactorily.

Approximate cost of services:
$1,000.00
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Company Response

Hi Lois, hope your enjoying the new countertop, our pricing may not be the cheapest but we do bring alot forward as a company the professionalism of our technicians, upfront pricing, the fully stocked trucks, and a big thing is they are drug and background tested. We appreciate your feedback and look forward to servicing you again in the future.

Private User
Private User
Private User reviews Calgary, AB
9/10

Kitchen sink pipes clogged

Our kitchen sink was clogged for 3 1/2 days , I had a previous plumber was not equipped to fix. We called Gentlemen’s and had service within a day! Walter was very professional with mats and shoe garments, advised two options proceeded to power auger and filled sink with cold water and wow they drained so quickly, also did a home plumbing to find a diverter spout leaking which I was not aware of. Would recommend to anyone, thank you Walter

Approximate cost of services:
$600.00
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Company Response

Hi Private User,
So pleased to hear we were able to get your issue resolved in such a timely manner. One of our services we provide is inspecting the home to see if there are any issues that a customer may not be aware of and it sure sounds like we did just that with the spout that was leaking, it's a great thing when things can be caught before they get worse. Very glad to have resolved everything and we also look forward to servicing you again.

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen line backup

Excellent work. Unplugged our kitchen drain. Very clear on what service was needed. The technician did a lot of explaining and advice around our concerns and this was very helpful. thanks

Approximate cost of services:
$600.00
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Company Response

Thanks for the 10 star review. The team at The Gentlemen Pros is thrilled you’re happy with your recent visit

chrissveinson
chrissveinson
2 reviews Stony Plain, AB
10/10

HVAC maintenance

Low air flow through ducts for A/C and general yearly maintenance. Ryan at The Gentlemen Plumbers (yes they also handle HVAC, not just plumbing) was great and handled everything. Ends up the A/C wasn't installed properly by the previous owner and he was able to fix it. Much better airflow now. Furnace needed some care and is good to go for another year. Great service and a great company to deal with.

Approximate cost of services:
$350.00
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Company Response

chrissveinson,
Thank you so much for this 10 star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Suzanne C.
Suzanne C.
0 reviews Edmonton, AB
10/10

Replaced Fluid Master Pro 45 toilet fill valve

Blair arrived promptly, found the problem and within a very short time, had taken care of it. Except for the fact that I had a working toilet again,
I'd hardly know he'd been here. He was knowledgable, efficient and friendly and I would certainly recommend him.

That's two of the staff so far: both Blair and Nick have been super!

Approximate cost of services:
$276.00
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Company Response

Suzanne C,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

rspanickar
rspanickar
0 reviews Edmonton, AB
10/10

Toilet reset

Very satisfied with Mike's work. Very professional. Very humble and easy to communicate
Real professional.

Approximate cost of services:
$600.00
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Company Response

rspanickar,
We are so grateful for your review. Thanks for sharing your rating with us and the community.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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