The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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fmikkelsen.27 in Calgary
fmikkelsen.27 in Calgary
1 review , ON
10/10

Leak from 2nd flr shower thru walls down to kitchen cabinets

2nd flr shower issues with improper install, caulking, etc. Slow water leak flowed down thru walls and exited out of kitchen cabinets. Cabs were seriously damaged, moldy.

GP - Frank and colleague were awesome, friendly, knowledgeable, showing me lots of facts about the townhome, construction, pipe repair and maintenance, and much more useful info. They showed up on time, charged by the job which was nice to know upfront. Would definitely recommend these guys. Customer service focus and reasonable pricing, positive experience under stressful situation

Approximate cost of services:
$1,100.00
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Company Response

fmikkelsen.27 in Calgary
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Daffodil42 in Edmonton
Daffodil42 in Edmonton
1 review Sherwood Park, AB
10/10

TLC for aging home

At 25 years old my home was overdue for some TLC. The Gentlemen Plumbers took care of the two bathtub fixture repairs (one of which was very tricky - why don't builders build for future maintenance!). They were very thorough at explaining the options and associated costs. I feel that not only did they do a good job with the repair but also at making sure my preferences were taken into account. I really like The Gentlemen Plumbers approach of doing an inspection on all plumbing in the house. They found a problem that I was unaware of and wouldn't have noticed until it resulted in a basement flood and an emergency call. I appreciate that the repair was able to be fit into the same call. I will definately use their service again.

Approximate cost of services:
$1,600.00
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Company Response

Daffodil42 in Edmonton,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Anna Maria Bucaro from Calgary
Anna Maria Bucaro from Calgary
2 reviews Calgary, AB
10/10

Water Heater

Julio was amazing. He explained to us all of our options before we made our decision to purchase a new water heater. He worked till very late and returned the next afternoon to finish his work and do our house inspection. We would highly recommend The Gentlemen Plumbers and Julio. Thank you.

Approximate cost of services:
$2,400.00
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Company Response

Anna Maria Bucaro from Calgary,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at The Gentlemen Pros.

Harvey B.
Harvey B.
2 reviews Bowden, AB
10/10

Sewer line from house to street

The guys had to pull a new line in from the street to the house as it was collapsed before we purchased the home and didn’t know this. They made time to come and do the work and they did an exceptional job! Very clean and very courteous

Approximate cost of services:
$12,000.00
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Harvey B.
Thank you so much for the 10 out of 10 review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Shelley in Calgary
Shelley in Calgary
2 reviews Calgary, AB
10/10

Toilet, Sink and Tap Replacements

My mother-in-law was looking to replace some toilets, taps and a sink. The Gentlemen Plumbers were recommended us and we gave them a call. From our first contact with them they have been very professional, friendly and patient. Wayne came out and explained everything very well. He did an awesome job and in a timely matter. He was very good at explaining everything in detail to my mother-in-law making sure she understood every step of the way. We couldn't be more pleased and would highly recommend this company. Thanks Wayne for a job well done!!

Approximate cost of services:
$4,000.00
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Company Response

Shelley in Calgary,
Thank you so much for taking the time to share your experience atThe Gentlemen Pros. We take pride in knowing our customers are happy with their experience.

Suzanne  in Calgary
Suzanne in Calgary
3 reviews Calgary, AB
10/10

Great Service

Great guy Lavern...really good service. Would call again. Wore booties, cleaned up after, checked additional things in the home....overall service is ten out of ten and would recommend to anyone.

Approximate cost of services:
$500.00
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Company Response

Suzanne in Calgary,
We are incredibly grateful that you took the time out to leave us a 10 star review.

Disappointed Homeowner in Edmonton
Disappointed Homeowner in Edmonton
0 reviews Edmonton, AB
0/10

inexperienced staff, outrageous prices and poor phone support

Had a sewer smell coming from bathroom, called GP. Sent out two young guys who tell me that I'm going to have to rip open my wall, dig up the vent pipe in the concrete and replace it. They used a camera to check the pipe (no obstructions). They then leave telling me there is nothing they can do.

I looked up the problem online and in ten minutes I figured out that the gasket around the toilet was loose. Fixed the problem myself.

Cost me 500 dollars for them to come waste my time. Also couldn't download the video of the line inspection they promised me. Called twice to get a copy and no one called back or helped me.

Will never use these guys again, their plumbers are too young and inexperienced and they bill what a professional would charge regardless of their skill level. Call someone else.

Approximate cost of services:
$500.00
1 of 2 people found this review helpful.
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Company Response

Disappointed Homeowner in Edmonton, te sincerely apologize for the inconvenience you experienced with our service. This is not the level of service we strive to provide. We appreciate your feedback and will use it to improve our processes. If there's anything we can do to address your concerns or regain your trust, don't hesitate to get in touch with us directly.

Pat a.
Pat a.
5 reviews Calgary, AB
10/10

Possible leak in pipe in basement

We thought we might have a leak in a pipe in the basement after a cold spell in Calgary. Frank came and assessed that the water was only from ice which was melting up top. He also inspected all of our other plumbing and furnace equipment He recommended a change to our hot water tank pipes which made sense. Great job by Frank - efficient, professional, knowledgeable and friendly.

Approximate cost of services:
$45.00
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Company Response

Pat a.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace and bathroomShower repair

Danny J. was truly a gentleman and a professional.
He was prompt, courteous, knowledgable, efficient and effective in diagnostics and repair. He also kept us apprised of the work every step of the way and clearly answered any questions that we had. A superb young man and asset to this organization!

Approximate cost of services:
$450.00
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Company Response

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Chris
Chris
4 reviews Calgary, AB
10/10

very polite and efficient

Gentlemen plumber were very easy to work with. They organized the water shut-off with city and were transparent on all costs. Andrew arrived on time, and was very curtious.
They stayed to check the work once the city turned the water back on

Approximate cost of services:
$500.00
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Company Response

Chris,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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