The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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90%

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Reviews by rating (past 12 months)
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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1181 reviews)

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gdknowlden
gdknowlden
1 review James River Bridge, AB
10/10

Leaking pipe

Dustin was very professional and approachable. He explained all the work and answered all our questions. Definitely recommend.

Approximate cost of services:
$600.00
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Company Response

Thank you for the great review, gdknowlden! It was our pleasure. We'll be sure to let Dustin know how happy you are with his service. Thank you again for your business and we hope you're enjoying all of the great sunshine we've been having!

Tgrant
Tgrant
1 review Calgary, AB
10/10

Bathroom leak, master tub water issue, kitchen sinks

Wayne and and Kelley with Gentlemen plumbers did really great work, very knowledgeable and efficient. I am extremely happy with the level of service and expertise. The previous plumbers I called did not know how to repair the problems, while with them everything was completed immediately.

Approximate cost of services:
$1,400.00
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Company Response

You can always count on us to send over only the most qualified technicians to fix whatever problem you may have on your property. Thank you very much for your great review, Tgrant. We hope you're having a great week! If you run into any more trouble, give us a call.

megtimberman
megtimberman
1 review Edmonton, AB
10/10

Toilet and shower drainage

Brian did an excellent job! He is very knowledgable and made sure we were satisfied with his work. I will definitely use this company again. Thank you!

Approximate cost of services:
$700.00
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Company Response

Thanks for the wonderful review, meftimberman! We love hearing that you are so impressed with Brian's service. If you run into any further trouble with your toilet and shower, please let us know. Thank you again!

KK
KK
3 reviews Okotoks, AB
10/10

Repair leak; upgrade parts

The service was professional and thorough. I was offered several options to meet my needs which were clearly explained to me. I was very happy with the final resolution.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for the great review, KK! We take great pride in empowering our clients by giving them all the details before we start the job. That way, you always get what you want! Satisfaction Guaranteed.

bryantran
bryantran
1 review Edmonton, AB
10/10

Main Sewer line Auger

Plumber came quickly, explained everything in detail (layman's terms). Service was done quickly and efficiently. After service documentation was very comprehensive for record keeping of home services.

Approximate cost of services:
$730.00
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Company Response

Hi Bryan, thank you much for sharing your experience with us! You can count on our technicians to never speak over your head. After all, when we're all on the same page, everyone is happy! Give us a call anytime you need some plumbing work!

BWade in Calgary
BWade in Calgary
1 review Calgary, AB
10/10

Capping a Gas Line, Fixing a leak

The plumbers were courteous, kind, detailed and determined. The left the area clean and tidy. They had to do some investigative work to find the leak and they persevered until it was found. I will definitely use them again.

Approximate cost of services:
$800.00
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Company Response

Thanks for the great review, BWade! You can not keep a good plumber down, ESPECIALLY when there's a leak to be found!

YG in Calgary
YG in Calgary
6 reviews Calgary, AB
1/10

dishonest estimates provided

I called this company to reattach my existing toilet. They told me that it will cost a travel fee + time that take to fix it. I never had issues with companies with high reviews from homestars. So I left my parents who does not speak English and went to work. Two technicians called my husband 9:44am said it will cost $426 to reattaching toilet with a new wax ring which is extremely high. and they offered free home inspection for some reasons which we dont need.... The technicians called my husband at 10:59am that it completed but they were spending time chatting in our dinning table for 20-30 min. I had great experience with other plumber companies from homestarts. I am sure that other technicians from this companies are excellent. but I felt strongly taken advantage because I was not at home. They quoted me an approximate cost (travel fee + hourly rate) and when I wasnt available they quoted a higher cost (travel fee + by the job not hourly). I feel this was dishonest.

Review has 2 previous versions
Approximate cost of services:
$426.00
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Company Response

Thanks for the feedback, YL, we are always looking for ways to improve our business model and we'll definitely investigate further into your account.

Abdulkareem
Abdulkareem
9 reviews Calgary, AB
10/10

Kitchen Sink back up

I had a back up in my kitchen sink the came from the sewage line. Gentlemen Plumbers were very responsive to my service request. Scott arrived barely 2 hours after the initial service call. He was knowledgeable and very professional. He made sure to explain the problem to me and the various options towards resolution. There was no up sell and he worked hard to give me a cost effective solution. I am very happy with the service and will use Gentlemen Plumbers services again.

Approximate cost of services:
$600.00
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Company Response

Hi Abdulkareem, thank you so much for taking the time to share your great experience with us! We know all too well how unpleasant a sewage backup is so we appreciate how important it is that we get that fixed for you right away. We'll be sure to share your kind compliments with your technician Scott. Give us a call anytime!

Judy Lewis in Edmonton
Judy Lewis in Edmonton
4 reviews Edmonton, AB
10/10

Plumbing - sewer backup

After I discovered a sewer back up in my basement one morning., I called the Gentlemen Plumbers right away. I was told that someone would be out in the afternoon. The technician arrived before 100 PM and began evaluating the problem. Once the sewer back-up situation was resolved, we discussed other plumbing equipment that needed. I was very happy that the technician was able to take the time to replace faucets and washing machine hoses and rearrange some plumbing to bring it into compliance with the Code.
The technician was very courteous, professional and knowledgeable and he communicated clearly to me what the problems were and how they were repaired and resolved.

Approximate cost of services:
$1,400.00
1 of 1 people found this review helpful.
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Company Response

Hi Judy, thank you so much for sharing your great experience with us and for giving us such a wonderful review! We understand how unpleasant sewage backups can be so we treat each one with care. We're happy that you gave us the opportunity to help you and that you are satisfied with our work! Have a great week!

Big R.
Big R.
1 review Calgary, AB
10/10

Kitchen sink

Great work / fast / knowledgable tech. Would use again without question. Thanks again for the great work.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Big R., thank you so much for the great review! We love when customers share their terrific experiences with us. If you should need us again, don't hesitate to call. We'll be there in a jiffy. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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