The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
Write a Review
Write a Review


HomeStars  >  Plumbing in Calgary  >  The Gentlemen Pros Plumbing, Heating & Electrical   >  tap replacement and leaky faucet
Private User
Private User
Private User reviews Red Deer, AB
3/10

tap replacement and leaky faucet

The plumber was polite and explained everything well. I called the gentlemen plumbers because of the name and hoping i would only get the service I required with no up-selling. The plumber first tried to convince me to use his tap rather than the one that I had purchased to match the new decor. I decided to go with the one I had purchased. He then told me that the one i had purchased had a leak and ended up installing his in the end. He also installed shut-off valves under the sink - which I had approved based on his recommendation. I discovered after that this was not necessary because there are separate shutoff valves for every line in our house, located in the basement - a professional would have recognized this? I also wanted a drippy faucet on another sink to be repaired. The plumber suggested the tap or the cartridge needed replacing for 250 to 380 - so i did not bother spending that for a simple slow drip that i could stop if i turn the tap the right way. So overall, i got the tap replaced but the oversell has lead to my dissatisfaction with the service.

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Hi there, thank you so much for bringing this to our attention. We would like to investigate into this matter further, however we are unable to find your job because you sent the review from a private account. Would you be so kind as to call our Care Manager (John) at 403-204-8016? Thank you so much!