I had used Gentlemen Plumbers for yearly Furnace check-ups after an special offer several years back. This year they determined my furnace needed to be replaced.
I had their technician quote me a price for a new furnace. A competing company also furnished a quote for the exact same specifications.
The Gentlemen Plumber Tech's quote was very confusing, constantly referring to labour "units" or something similar rather than hours and actual price ("this installation will take three labour units ... whatever that means").
The competition quoted 25% less and guaranteed they could do it in one day.
In the end I had the competitor do the install and the tech with an apprentice were in and out of my home in 5 hours
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you very much for your feedback. The mention of 'units' is unusual. We would love to investigate into this further but are unable to locate your file because you wrote the review as a 'Private User'. If you could be so kind as to contact our Customer Care Manager, John, at 403-204-8016.