water leak on second floor bathrooms
First, I called after-hours on a Friday and since it was not an emergency I asked for someone to call me Monday morning. And they did! I know, this sounds trivial and is a basic principle of good economics. However, several other companies failed this simple courtesy.
Second, they said a plumber would arrive at a specific time...and he did! Again, another basic standard, sadly not followed by many other companies.
Blair (the plumber) was very helpful. He thoroughly explained the problem, which was actually a very simple fix. We were prepared for extensive work, including cutting holes in the ceiling. Blair took his time to determine the exact source of the leak, without cutting a single hole and sparing un-necessary costs.
Would I recommend A-1? Absolutely without question. In fact, don't waste your time with others and call them first.
- Approximate cost of services:
- $160.00