We are only part way through our renovation so far, but wanted to write a review of T-ROC at this phase of the project in recognition of how pleased we've been with their services up to this point. Our renovation turned from something that seemed fairly simple and straightforward to a situation that required significant structural work that was not caught during our home inspection and was totally unexpected.
Rob and Jesse have worked tirelessly (and I'm not exaggerating when I say tirelessly) to keep our project moving forward despite the hurdles we've encountered. They have gone above and beyond to ensure that we are getting the best value for our money for our project that has more than doubled in budget.
At this stage in the project there are a few things that we really appreciate about T-ROC and their process. Rob and Jesse have been 100% available any time of day or night to respond to any questions or issues that have cropped up. We have never had to wait more than 5 minutes for a response to a text message or phone call. They are always willing to meet us on-site to discuss ideas and logistics.
Additionally, we really like the transparent T-ROC process of breaking down the project into smaller pieces (i.e. electrical, plumbing, demolition, drywalling, etc.) and obtaining quotes from various sub-contractors for each piece of the project so we can ensure we are getting the best value and quality for each trade that they are bringing in.
We can't wait to see how our project turns out and look forward to finishing this review in a few months!
- Approximate cost of services:
- $210,000.00
- Company Response
Thank you so much! Our entire team loves working with you, and are always excited to come to your project. I know we uncovered some big surprises when we started the demolition phase and given what everyone had to deal with you guys were amazing. T-ROC's mission is to be open and transparent with all of our customers. We strive to provide you with the best value always keeping your budget in mind. I know Jesse and Taylor have really put their heart and soul into your job. We all look forward to working with you over the next couple of months. Rob.