External waterproofing and water well replacement
We had an issue with a water well pooling water and leaking in through the window of our cold cellar. Contacted dryshield and they came out to give us an estimate promptly. The sales rep said the ground outside the cellar was waterlogged and he advised an external waterproofing would solve the problem (ie: dig up soil on the outside foundation of the cellar, replace weeping tiles and replace window well). In June, we paid the deposit and they sent a team of 5-6 men - they worked from 9am until about 7pm and fixed the job in one day. There were a few minor issues, but they dealt with the problems and made sure I was satisfied with their work. They sent their team back to the site a couple of times to take a look, and the owner came out as well to make sure everything was fine. They are quite fair and reasonable. I would recommend this company to repair a basement leak!
- Approximate cost of services:
- $5,500.00
- Company Response
Please call me directly at 416-994-5239. We 100% offer our 25 year warranty and will have your situation addressed immediately.
Hi Michael, the repair was completed at your house and we hope you are 100% satisfied with the work that was done. I have been trying to reach you by phone to get your feedback and ensure you are happy, and to see if we can get this review adjusted/deleted. Please call me at 416-994-5239. Thank you Janine