Mtr Movers And Storage

Last week, we moved from Toronto to Goderich in Huron County. This was an event that we looked forward to with much anticipation since we purchased our house in November. I searched the internet for a mover to do the job and I came across MTR MOVERS. The receptionist, Marlene with her pleasant and cheerful voice gave me the initial hint that perhaps this was the right choice among many on the list of movers. She sounded very accommodating and took the time to enlighten me as to what I should do to prepare for the "big event"-
.....pack ahead of time
.....label all boxes ( frail, delicate, which room to deliver the boxes when they reached their destination- the kitchen, the living room etc.)
These instructions appear to many to be plain common sense but not so for us as we have not had much experience with moving residences.

The day of the move came. The movers arrived early but were willing to wait until we were ready. With speed and care of our belongings, as well as the walls and floor of our home, they loaded all our stuff in the truck. The process took 9 hours of steady work ( we have a lot of worldly goods)!!!!Our boxes and furniture were stored in the truck overnight and were delivered the next day. It took a three hour drive for the movers to reach Goderich, 6 hours to unload and another three hours to return home to Toronto.

I was very pleased with the exceptionally efficient service rendered by the MTR crew. They were all very professional, courteous and each displayed a friendly attitude. I did not experience what some of my friends did from their movers such as being charged twice or even more than the originally agreed amount and having their belongings held "hostage" until the extra charges were paid. CTV's Pat Foran in his program. "Consumer Alert" had featured similar "horror" stories connected with moving at least twice in the past, and initially therefore I was very concerned. I was very pleased that MTR Movers spared of any unpleasantness. We are all aware that moving is complex and can very stressful. Thank you MTR Movers ( Marlene, Marco, Chris and Mick) for making this segment of moving to our new home a smooth, pleasant and stress-free experience indeed.
Cheers!

MTR moving gave us a low quote to get the business and then charged us double that. We also lost boxes during the move and MTR said they were not responsible. We have NEVER lost anything with any other mover and have moved at least 10 times in the GTA. Beware, these people are dishonest.

My family and I used MTR Movers for our move from Toronto to Mississauga and I have to admit the experience was a very positive one. Now that I think about it, it's was excellent. From my initial call with Marlene to our move day and down to the last box. In a service-driven industry, MTR Movers has the service part all sorted out. I might also mention that none of our items sustained any damge - not even any of the boxes, so the obviously used a lot of care when moving items. Will use them again if I need the service.

Marlene, I just wish to extend my thanks to you and Marco for the wonderful service you provided to me and my family during our move from Toronto to Barrie. I'm so glad I found you here on Homestars and just would like to wish you the best! Talk about great service with a smile and at good rates! THANK YOU!

I moved out of my parents' house in April 2011 and used MTR Movers to help me move into my new Townhouse. Making the arrangements was quick and easy with great customer service.

On the day of the move, the Movers arrived right on time and laid out runners throughout my parents' house to protect the floors. They provided me with wardrobe boxes and I hung up my clothing and packed it away while they moved all the large furniture pieces.

When they arrived at my new home, they put runners down again so as not to damage my new floors. They took extra care with my freshly-painted walls so that there were no scuff marks or any damage. They moved my bed, dressers, boxes and even a BBQ (up three stories!!) into my new home. They also helped me remove an existing damaged BBQ from the property (bringing it down three stories).

At the end of the day, the move was a lot quicker than I had anticipated - probably about 4 hours in total, including driving time. I was VERY happy with the service and especially glad that my old and new homes were left clean and my furniture was in perfect condition. I will definitely call MTR Movers again and will recommend them gladly to friends and family.