We chose Waterproof Masters to repair a foundational crack which was causing leaking into our (thankfully) unfinished basement after heavy rains. The work was just done yesterday, so I cannot truthfully comment on whether the problem has been solved (need to wait for another heavy rain -- but based on the work that was done, I am confident the problem has been fixed). However, the service level from estimate to job completion was phenomenal. We chose Waterproof Masters based on the comments in HomeStars and their good rating with the Better Business Bureau, as well as the glowing comments from some of the references that John provided. The guys showed up on time, were extremely professional and careful while they were doing the work, and did such a great clean-up that truthfully you couldn't even tell that any work had been done. They hosed down the driveway, cleaned up all the dirt, and left the work area spotless. Caylin (?) -- the lady in the office, was also wonderful to deal with -- and very patient with me despite me calling her several times to clarify details about the job. My husband and I have done major renovations in our home, and have had our share of both excellent and shoddy tradespeople. John and Waterproof Masters are one of the good ones!
- Approximate cost of services:
- $1,200.00
- Company Response
Thank you