- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
This entry did not meet HomeStars review criteria.
response to Kevin of Willow Landscaping
I am very sorry your experience became a negative one after your trip to the nursery. I brought you there to ensure that the plants being planted where to your liking. I have nothing to hide when it comes to the prices you see on the plants at the nursery, if I did I wouldn’t bring clients there. I did not have to take you and walk you around and be as helpful as I was. The price that you where charged, was for the cost of the plant, the labour to plant them and the cost to replace them if they died. I also make no apology in the fact that Willow Landscape needed to make a profit.
In response to Lynda not giving you my cell number. I believe it was the reason you wanted to speak to me. You didn’t like the price and you felt that we over charged you. As I explained in the above paragraph. The paypal issue is again like you said “We can only imagine” This had nothing to do with payment or you wanting to work with us. I do feel that the rating you gave us was a little on the low side. We could go back and forth on this review for a very long time and it will not solve anything.
Up until 2 weeks ago I had no idea about Home stars. This is a great site for the home owner. Now that we do know about it, so will our clients and future clients.
Again, Willow Landscape is very sorry that your experience with us was not all but a good one.
Kevin
Willow Landscape Inc.