Willow Landscape

When we decided to install a new in-ground pool that also meant that we needed to do a lot of landscaping to finish the yard. We chose Willow based on a number of factors, including positive reviews online and a close working relationship (they share a building) with the pool company we selected (Dream Pools). Our decision was confirmed as the right one after we met with their team and their designer (jordan) showed us their plans for our yard--they came up with a plan that was exactly what we wanted, even though we didn't really know how to articulate what we were looking for.

When it got closer to the actual start date for the project we met with the project manager (karla). I was impressed with our meeting, she made some suggestions to modify a couple of aspects of the original proposal for reasons that made sense to us and overall improved the yard. When certain materials were no longer available or became cost prohibitive (COVID related inflation, supply issues etc) she was able to recommend alternatives that were more in line with what we were willing to spend and still preserved the overall look that we were going for.

There were a couple of issues with the permitting process, and tree removal, mostly because we live in an area where Willow has not done much work previously, but Willow handled these in a satisfactory way and the project was able to proceed on time, with no delays.

The quality of the work was outstanding. for the price we were paying we had very high expectations and we were not disappointed. The yard looks great, probably better than we were hoping. Karla was frequently on site checking progress and ensuring everything was being done properly. Subsequent to the completion of the project we had some questions come up about the care/maintenance of the stone we had chosen. Karla arranged for a representative from Techo-Bloc to come check our yard to make sure that all of our questions were addressed and that we had a plan for the care of the stone going forward.

Overall, I was very pleased with the work Willow did. Jordan designed a great yard for us and Karla was excellent to work with as project manager, taking the concept and making it reality.